9. Agency/Supervision Work Flashcards
What is Cost effectiveness?
Cost effectiveness is defined by the ability to mediate between costs and effectiveness. A cost effective service is one that provides service that works
What is the last step in considering a new assignment?
The last thing the worker should do when considering a new assignment is to negotiate the terms & conditions. This is done only when the new assignment is clearly understood by the worker and the supervisor, and when there is an agreement on what is to be accomplished. After these are discussed, the worker will be in a position to decide whether the assignment is appropriate and desirable. After the decision is made, the worker can negotiate the proper terms.
What is the goal of community practice?
The goal of community practice is to build community groups that will become increasingly independent and engaged in local institutions or decision making structures. The community worker is, in part, a trainer, enabler and a modeler, helping people to act on behalf of their community.
How are civic associations different that social welfare/service organizations?
Civic associations generally have broad improvement purposes while social welfare and social service organization have more specific and targeted purposes.
What is “Overhead”?
Overhead incorporates non program or service delivery expenses such as management costs, accounting fees, general insurance, rent, telephone and some office expenses. While all agencies use this category, the exact items incorporated in overhead may vary considerably
What are quasi-public organizations or institutions?
Many cities and smaller communities establish organizations who purposes and activities are guided by public decision making process. While strictly speaking, they are nonprofit organizations, they are more generally described as quasi-public organizations or institutions because of the close relationship they maintain with government.
