14. General Test Taking Advice

Question 1

General social work principles when approaching questions (4 key terms)

Answer 1

(EXPLORE / CLARIFY / ASSESS / REFER)

Question 2

EXPLORE / CLARIFY / ASSESS / REFER - Steps Description

Answer 2

o First, acknowledge then explore for feelings and to understand the dynamics of the situation.
o If asked, get the client’s perspective first
o Assess the situation before referrals are considered (be sure if you assess, it is relevant to the question)
o Identify what is happening before you clarify
o Refer if it is outside of the social worker’s expertise, clarify before you refer.

Question 3

Social Work Principle on Maintaining Relationships

Answer 3

Maintaining the relationship with the client is essential. Explore all options before referral to another worker.

Question 4

Social Work Principle on - client acceptance perception

Answer 4

For the client to feel free to express feelings – and hear feedback – the worker must be seen as someone who accepts, and has regard for, the client.