(8) High Velocity IT (HVIT)

Question 1

Digital organization

Answer 1

Organization where digital technology enables them to do business significantly differently, or do significantly different business.

Question 2

High velocity IT

Answer 2

Application of digital technology for significant business enablement, where speed is crucial. It is not restricted to fast development - high velocity is required from innovation through development and operations to actually realizing value.

Question 3

High velocity IT objectives

Answer 3

1. Valuable investments
2. Fast development
3. Resilient operations
4. Value co-creation
5. Assured conformance

Question 4

Digital transformation

Answer 4

The use of digital technology to enable a significant improvement in the realization of an organization’s objectives that could not have been feasibly achieved by nondigital means.

Question 5

IT transformation

Answer 5

Where business and IT are regarded as separate organizational functions, “IT transformation” can be used to denote major change to improve how IT services are provided.

Question 6

Digital Products

Answer 6

A product is digital when the consumer experiences digital technology in the goods, resources, or interactions.

Question 7

Digital technology / Digitization

Answer 7

Technology that digitizes something. Digitization is the process of transforming something from analogue form to digital form, in other words expressed in (binary) digits.

Question 8

VUCA

Answer 8

A management challenges within the digital product lifecycle. It includes:

1. Volatility
2. Uncertainty
3. Complexity
4. Ambiguity

Question 9

Stages of simplified version of digital product lifecycle

Answer 9

1. Explore
2. Onboard
3. Co-create
4. Offboard
5. Retired

Question 10

5 key behaviours for HVIT

Answer 10

1. Deal with uncertainty
2. Trust and be trusted
3. Commit to higher performance
4. Help get customers’ jobs done
5. Improve by being inquisitive

Question 11

Ethics

Answer 11

A system of principles which defines what is good for individuals and society.

Question 12

Safety culture

Answer 12

A climate in which people are comfortable being (and expressing) themselves.

Question 13

Lean culture

Answer 13

A Lean culture is characterized as a work environment where trust, respect, curiosity, inquiry, playfulness and intensity all co-exist to support learning and discovery.

Question 14

Toyota Kata

Answer 14

A pattern for scientific thinking and routines for practice and coaching. It includes 4 step improvement process, based on 5 questions.

Question 15

What are steps of Toyota Kata?

Answer 15

1. What are we trying to achieve?
2. Where are we now?
3. What obstacle is now in our way?
4. What’s our next step, and what do we expect?
5. When can we see what we’ve learned from taking that step?

Question 16

What are dominant characteristics of common high velocity IT approaches?

Answer 16

1. Lean helps to improve throughput and reduce waste
2. Agile adds close and iterative collaboration with users
3. Resilience is achieved through DevSecOps, SRE
4. Continuous is the use of CI/CD techniques

Question 17

Design Thinking

Answer 17

Cognitive and practical processes by which design concepts are developed.

Question 18

Complexity thinking

Answer 18

Understanding that some systems are unpredictable because their boundaries only partially constrain the agents that act within the system, and the agents modify the boundaries.

Question 19

What is Cynefin?

Answer 19

A sense-making framework to deal with complexity.

Question 20

What are Cynefin domains?

Answer 20

1. Obvious
2. Complicated
3. Complex
4. Chaos
5. Disorder