7.240 PENDING CALLS FOR SERVICE

Question 1

The area sergeant is responsible for staying informed on all _______ ______ and the ____________ of personnel within their purview.

Answer 1

pending events
availability

Question 2

Once a sergeant has been notified of calls holding more than __ minutes, they will monitor the call. If the call continues to hold for more than __ minutes, the sergeant will contact the person reporting (PR) to inform them of the delay and/or offer other options (i.e., hold for next available unit or request a unit from a neighboring area to assist).

Answer 2

60
90

Question 3

After the sergeant contacts the person reporting (PR) of a call that has been holding more than 90 minutes, the sergeant will:

Answer 3

1. notify the dispatcher of the contact with the PR
2. and what course of action was taken for the call

Question 4

When a call is canceled or held at the direction of the sergeant, the sergeant will:

Answer 4

1. contact the PR and advise of the reason for cancellation or time delay
2. update the event accordingly

Question 5

Emergency calls will be dispatched to on-shift units up to the ____________ of their shift

Answer 5

conclusion

Question 6

Communications will dispatch on-shift units to routine calls (including report calls) up to __________ before the conclusion of their shift.

Answer 6

45 minutes