7. You and your practice Flashcards
What must you do in respect of insurance?
You MUST:
.1 ensure that you have adequate insurance (taking into account the nature of your practice) which covers all the legal services you supply to the public; and
.2 if you are a BSB authorised person or a manager of a BSB entity then in the event that the Bar Standards Board, by any notice it may from time to time issue under this Rule C76, stipulates a minimum level of insurance and/or minimum terms for the insurance which must be taken out by BSB authorised persons, you must ensure that you have or put in place within the time specified in such notice, insurance meeting such requirements as apply to you.
Where you are acting as a self-employed barrister, you must be a member of BMIF, unless:
.1 you are a pupil who is covered by your pupil supervisor’s insurance; or
.2 you were called to the Bar under Rule Q25, in which case you must either be insured with BMIF or be covered by insurance against claims for professional negligence arising out of the supply of your services in England and Wales in such amount and on such terms as are currently required by the Bar Standards Board, and have delivered to the Bar Standards Board a copy of the current insurance policy, or the current certificate of insurance, issued by the insurer.
Must you be a member of the Bar Mutual Indemnity Fund (BMIF)?
Where you are acting as a self-employed barrister, you must be a member of BMIF, unless:
.1 you are a pupil who is covered by your pupil supervisor’s insurance; or
.2 you were called to the Bar under Rule Q25 (Qualified Foreign Lawyer), in which case you must either be insured with BMIF or be covered by insurance against claims for professional negligence arising out of the supply of your services in England and Wales in such amount and on such terms as are currently required by the Bar Standards Board, and have delivered to the Bar Standards Board a copy of the current insurance policy, or the current certificate of insurance, issued by the insurer.
What msut you do if you are a member of BMIF?
You MUST:
.1 pay promptly the insurance premium required by BMIF; and
.2 supply promptly such information as BMIF may from time to time require pursuant to its rules.
Where you work in a BSB entity, how will you satisfy the insurance requirements?
Where you are working in a BSB entity, you will satisfy the requirements of Rule rC76.1 so long as the BSB entity has taken out insurance, which covers your activities. A BSB entity will have to confirm each year that it has reviewed the adequacy of its insurance cover on the basis of a risk analysis and that they have complied with this rule.
Where can you find the minimum level of insurance notices?
On the BSB website
What must the insurance cover?
The Bar Standards Board’s requirements in respect of professional indemnity insurance, including the minimum terms, are concerned with ensuring consumer protection, specifically that there is adequate cover for liabilities which BSB regulated persons may incur to their clients or other parties to whom they may owe duties when performing their legal services. This includes claims for contribution which third parties, such as instructing solicitors, may make on the basis that the BSB regulated person has such a liability to a mutual client.
However, Rule C76.1 of the Handbook does not require BSB regulated persons to carry insurance for other types of liability, which do not relate to their liabilities towards consumers, such as a contractual liability to instructing solicitors in respect of losses incurred by the solicitor that are not based on any liability the solicitor has in turn incurred to the client.
What should you do re areas of practice in which you do not ‘MUST’ have insurance?
You should assess your level of risk in this area to determine whether such protection is necessary.
You should also ensure that you are aware of and comply with any general legal requirements for you to carry other types of insurance than professional indemnity cover.
What should a barrister consider in respect of excluding or limiting liability?
BSB regulated persons considering excluding or limiting liability should consider carefully the ramifications of the Unfair Contract Terms Act 1977 and other legislation and case law. If a BSB regulated person is found by the court to have limited liability in a way which is in breach of the Unfair Contract Terms Act, that might amount to professional misconduct.
What should the barrister regularly do in respect of their insurance?
BSB regulated persons should regularly review the amount of their professional indemnity insurance cover, taking into account the type of work which they undertake and the likely liability for negligence
What should the barrister keep in mind about their insurance?
They should be aware that claims can arise many years after the work was undertaken and that they would be prudent to maintain adequate insurance cover for that time since cover operates on a “claims made” basis and as such it is the policy and the limits in force at the time a claim is made that are relevant, not the policy and limits in force when the work was undertaken.
When a barrister stops practising, do they still need insurance?
They should also bear in mind the need to arrange run-off cover if they cease practice.
When you are working in an authorised (non-BSB) body, what regulator will determine (if any) what insurance the body must have?
the rules of the approved regulator of that body will determine what insurance the authorised (non-BSB) body must have.
Do you need insurance if you provide legal services only to your employer?
Where you are working as an employed barrister (non-authorised body), the rule does not require you to have your own insurance if you provide legal services only to your employer.
Do you need insurance where you are employed and then offer legal advice to others?
If you supply legal services to other people (to the extent permitted by the Scope of Practice and Authorisation, and Licensing Rules set out at Section S.B you should consider whether you need insurance yourself having regard to the arrangements made by your employer for insuring against claims made in respect of your services.
If your employer already has adequate insurance for this purpose, you need not take out any insurance of your own. You should ensure that your employer’s policy covers you, for example, for any pro-bono work you may do.
Do you need insurance in the UK if you are a reigstered European?
.1 you provide to the Bar Standards Board evidence to show that you are covered by insurance taken out or a guarantee provided in accordance with the rules of your home State; and
.2 the Bar Standards Board is satisfied that such insurance or guarantee is fully equivalent in terms of conditions and extent of cover to the cover required pursuant to Rule rC76.
However, where the Bar Standards Board is satisfied that the equivalence is only partial, the Bar Standards Board may require you to arrange additional insurance or an additional guarantee to cover the elements which are not already covered by the insurance or guarantee contracted by you in accordance with the rules of your home state
What should you remember when you outsource any legal services in respect of which you are instructed?
.1 any outsourcing does not alter your obligations to your client;
.2 you remain responsible for compliance with your obligations under this Handbook in respect of the legal services;
.3 you must ensure that such outsourcing is subject to contractual arrangements which ensure that such third party:
.a is subject to confidentiality obligations similar to the confidentiality obligations placed on you in accordance with this Handbook;
.b complies with any other obligations set out in this Code of Conduct which may be relevant to or affected by such outsourcing;
.c processes any personal data in accordance with your instructions;
.d is required to allow the Bar Standards Board or its agent to obtain information from, inspect the records (including electronic records) of, or enter the premises of such third party in relation to the outsourced activities or functions, and;
.e processes any personal data in accordance with those arrangements, and for the avoidance of doubt, those arrangements are compliant with any relevant data protection laws.
This applies to the outsourcing of clerking services.
This does not apply where the client enters into a separate agreement with the third party or where you instruct a pupil or devil.
What steps must you take in respect of your practice?
You must take reasonable steps to ensure that:
.1 your practice is efficiently and properly administered having regard to the nature of your practice; and
.2 proper records of your practice are kept.
When deciding how long records need to be kept, you will need to take into consideration various requirements, such as those of this Handbook (see, for example, Rules C108, C129 and C141), any relevant data protection law and HM Revenue and Customs. You may want to consider drawing up a Records Keeping policy to ensure that you have identified the specific compliance and other needs of your practice.
Do you need a records keeping policy?
No, it is only a suggestion.
When deciding how long records need to be kept, you will need to take into consideration various requirements, such as those of this Handbook (see, for example, Rules C108, C129 and C141), any relevant data protection law and HM Revenue and Customs. You may want to consider drawing up a Records Keeping policy to ensure that you have identified the specific compliance and other needs of your practice.
What must you keep records about?
You must:
.1 ensure that adequate records supporting the fees charged or claimed in a case are kept at least until the later of the following:
.a your fees have been paid; and
.b any determination or assessment of costs in the case has been completed and the time for lodging an appeal against that assessment or determination has expired without any such appeal being lodged, or any such appeal has been finally determined;
.2 provide your client with such records or details of the work you have done as may reasonably be required for the purposes of verifying your charges.
What must you inform the client about when you are instructed re complaints?
You must notify clients in writing when you are instructed, or, if that is if not practicable, at the next appropriate opportunity:
.1 of their right to make a complaint, including their right to complain to the Legal Ombudsman (if they have such a right), how, and to whom, they can complain, and of any time limits for making a complaint;
.2 if you are doing referral work, that the lay client may complain directly to chambers or the BSB entity without going through solicitors.
Does the intermediary, if there is one, need to be informed about any complaints procedure?
If you are doing public access, or licensed access work using an intermediary, the intermediary must similarly be informed.
Do you need to give a professional client the information about complaints in a separate letter?
If you are doing referral work, you do not need to give a professional client the information set out in Rules rC99.1 and rC99.2, in a separate, specific letter.
It is enough to provide it in the ordinary terms of reference letter (or equivalent letter) which you send when you accept instructions in accordance with Rule rC21.
If you do not send a letter of engagement to a client with the complaints process information, what should you do?
If you do not send a letter of engagement to a lay client in which this information can be included, a specific letter must be sent to them giving them the information set out at Rules rC99.1 and rC99.2.
What must each chambers/BSB entitites/self employed barrister’s website display re complaints?
.1 on the homepage, the text “regulated by the Bar Standards Board” (for sole practitioners) or “barristers regulated by the Bar Standards Board” (for chambers) or ”authorised and regulated by the Bar Standards Board” (for BSB entities); and
.2 in a sufficiently accessible and prominent place:
.a information about their complaints procedure, any right to complain to the Legal Ombudsman, how to complain to the Legal Ombudsman and any time limits for making a complaint;
.b a link to the decision data on the Legal Ombudsman’s website; and
.c a link to the Barristers’ Register on the BSB’s website.
.3 All e-mail and letterheads from self-employed barristers and BSB entities, their managers and employees must state “regulated by the Bar Standards Board” (for self-employed barristers) or “authorised and regulated by the Bar Standards Board” (for BSB entities).
.4 Self-employed barristers, chambers and BSB entities must have regard to guidance published from time to time by the Bar Standards Board in relation to redress transparency.
What should a barrister do if a complaint is received?
All complaints must be acknowledged promptly. When you acknowledge a complaint, you must give the complainant:
.1 the name of the person who will deal with the complaint and a description of that person’s role in chambers or in the BSB entity (as appropriate);
.2 a copy of the chambers’ complaints procedure or the BSB entity’s Complaints Procedure (as appropriate);
.3 the date by which the complainant will next hear from chambers or the BSB entity (as appropriate).
What must happen when a person’s complaint against you has been dealt with?
When chambers or a BSB entity (as appropriate) has dealt with the complaint, complainants must be told in writing of their right to complain to the Legal Ombudsman (where applicable), of the time limit for doing so, and how to contact them.
What should barristers do regarding documents related to complaints?
All communications and documents relating to complaints must be kept confidential. They must be disclosed only so far as is necessary for:
.1 the investigation and resolution of the complaint;
.2 internal review in order to improve chambers’ or the BSB entity’s (as appropriate) handling of complaints;
.3 complying with requests from the Bar Standards Board in the exercise of its monitoring and/or auditing functions.
Do internal documents related to the handling of the complaint need to be disclosed to the BSB for further resolution or investigation of the complaint?
The disclosure to the Bar Standards Board of internal documents relating to the handling of the complaint (such as the minutes of any meeting held to discuss a particular complaint) for the further resolution or investigation of the complaint is NOT required.
What should barristers do re record keeping on complaints
A record must be kept of each complaint, of all steps taken in response to it, and of the outcome of the complaint. Copies of all correspondence, including electronic mail, and all other documents generated in response to the complaint must also be kept. The records and copies should be kept for 6 years from resolution of the complaint.
What annual reporting function is there for complaints?
The person responsible for the administration of the procedure must report at least annually to either:
.1 the HOLP; or
.2 the appropriate member/committee of chambers,
on the number of complaints received, on the subject areas of the complaints and on the outcomes. The complaints should be reviewed for trends and possible training issues.
What are the outcomes relevant to public access?
oC30
Barristers undertaking public access or licensed access work have the necessary skills and experience required to do work on that basis.
oC31
Barristers undertaking public access or licensed access work maintain appropriate records in respect of such work.
oC32
Clients only instruct via public access when it is in their interests to do so and they fully understand what is expected of them.
What are ‘public access’ clients?
Clients instructed directly by a lay client (other than a licensed access client) without instructing a solicitor or other professional client
What must a barrister wishing to undertake public access work do?
Before accepting any public access instructions from or on behalf of a public access client, you must:
.1 be properly qualified by having been issued with a full practising certificate, by having satisfactorily completed the appropriate public access training, and by registering with the Bar Standards Board as a public access practitioner;
.3 take such steps as are reasonably necessary to ensure that the client is able to make an informed decision about whether to apply for legal aid or whether to proceed with public access.
A barrister who has completed all relevant requirements for public access but is of less than three years standing must comply with what?
As a barrister with less than three years’ standing who has completed the necessary training you must have a barrister who is a qualified person within Rule S22 and has registered with the Bar Standards Board as a public access practitioner readily available to provide guidance to you.
When may you not accept instructions from a public access client?
if in all the circumstances, it would be in the best interests of the public access client or in the interests of justice for the public access client to instruct a solicitor or other professional client.
You must have regard to guidance published from time to time by the Bar Standards Board in considering whether to accept and in carrying out any public access instructions.
What should you do if you accept a public access case but later form the view a professional client is needed?
In any case where you are not prohibited from accepting instructions, you must at all times consider the developing circumstances of the case, and whether at any stage it is in the best interests of the public access client or in the interests of justice for the public access client to instruct a solicitor or other professional client.
If, after accepting instructions from a public access client you form the view that circumstances are such that it would be in the best interests of the public access client, or in the interests of justice for the public access client to instruct a solicitor or other professional client you must:
.1 inform the public access client of your view; and
.2 withdraw from the case in accordance with the provisions of Rules rC25 and rC26 and associated guidance unless the client instructs a solicitor or other professional client to act in the case.
Where you accept public access instructions, what should you inform the client?
Having accepted public access instructions, you must forthwith notify your public access client in writing, and in clear and readily understandable terms, of:
.1 the work which you have agreed to perform;
.2 the fact that in performing your work you will be subject to the requirements of Parts 2 and 3 of this Handbook and, in particular, Rules rC25 and rC26;
.3 unless authorised to conduct litigation by the Bar Standards Board, the fact that you cannot be expected to perform the functions of a solicitor or other person who is authorised to conduct litigation and in particular to fulfil obligations arising out of or related to the conduct of litigation;
.4 the fact that you are self-employed, are not employed by a regulated entity and (subject to Rule S26) do not undertake the management, administration or general conduct of a client’s affairs;
.5 in any case where you have been instructed by an intermediary:
.a the fact that you are independent of and have no liability for the intermediary; and
.b the fact that the intermediary is the agent of the lay client and not your agent;
.6 the fact that you may be prevented from completing the work by reason of your professional duties or conflicting professional obligations, and what the client can expect of you in such a situation;
.7 the fees which you propose to charge for that work, or the basis on which your fee will be calculated;
.8 your contact arrangements; and
.9 the information about your complaints procedure required by D1.1 of this Part 2.
How can a barrister easily comply with the rule regarding what to inform a public access client about?
Save in exceptional circumstances, where the client has been written to in the terms of the model letters on the BSB website
Where you have been instructed on a public access basis, who should you give the required information to where there is a lay client and an intermediary?
Both persons
Having accepted public access instructions, what things should you keep as a case record?
Having accepted public access instructions, you must keep a case record which sets out:
.1 the date of receipt of the instructions, the name of the lay client, the name of the case, and any requirements of the client as to time limits;
.2 the date on which the instructions were accepted;
.3 the dates of subsequent instructions, of the despatch of advices and other written work, of conferences and of telephone conversations; and
.4 when agreed, the fee.
Having accepted public access instructions, what should you retain after the last piece of work is done and for how long should you?
Having accepted public access instructions, you must either yourself retain or take reasonable steps to ensure that the lay client will retain for at least seven years after the date of the last item of work done:
.1 copies of all instructions (including supplemental instructions);
.2 copies of all advices given and documents drafted or approved;
.3 the originals, copies or a list of all documents enclosed with any instructions; and
.4 notes of all conferences and of all advice given on the telephone.
What rule is there on keeping/copying documents in public access cases?
Save where otherwise agreed:
.1 you shall be entitled to copy all documents received from your lay client, and to retain such copies;
.2 you shall return all documents received from your lay client on demand, whether or not you have been paid for any work done for the lay client; and
.3 you shall not be required to deliver to your lay client any documents drafted by you in advance of receiving payment from the lay client for all work done for that client.
Where may a barrister accept instructions from a licensed access client?
a barrister in self-employed practice may accept instructions from a licensed access client in circumstances authorised in relation to that client by the Licensed Access Recognition Regulations (which are available on the BSB’s website) whether that client is acting for themselves or another.
When may you accept instructions from a licensed access client?
You are only entitled to accept instructions from a licensed access client if at the time of giving instructions the licensed access client:
.1 is identified; and
.2 you ensure that the licensed access client holds a valid Licence issued by the Bar Standards Board (either by requiring the licensed access client to send you a copy of the Licence, or referring to the list of licensed access clients published on the Bar Standards Board website). This does not apply to those in Schedule 1 of the rules (professional associations, like the Royal Society for Engineers) or Schedule 2 (Ombudsmans)
When must you not accept instructions from a licensed access client?
You must not accept any instructions from a licensed access client:
.1 unless you are able to provide the services required of you by that licensed access client;
.2 if you consider it in the interests of the lay client or the interests of justice that a solicitor or other person who is authorised to conduct litigation or some other appropriate intermediary (as the case may be) be instructed either together with you or in your place.
What should you do re the terms you have agreed with the licensed access client if they are standard terms?
If you agree standard terms with a licensed access client, you must keep a copy of the agreement in writing with the licensed access client setting out the terms upon which you have agreed and the basis upon which you are to be paid.
If you accept licensed access instructions, what should you do?
Having accepted instructions from a licensed access client, you must promptly send the licensed access client:
.1 a statement in writing that the instructions have been accepted (as the case may be) on the standard terms previously agreed in writing with that licensed access client; or
.2 if you have accepted instructions otherwise than on such standard terms, a copy of the agreement in writing with the licensed access client setting out the terms upon which you have agreed to do the work and the basis upon which you are to be paid; and
.3 unless you have accepted instructions on standard terms which incorporate the following particulars must at the same time advise the licensed access client in writing of:
.a the effect of rC21 as it relevantly applies in the circumstances;
.b unless authorised by the Bar Standards Board to conduct litigation, the fact that you cannot be expected to perform the functions of a solicitor or other person who is authorised to conduct litigation and in particular to fulfil obligations arising out of or related to the conduct of litigation; and
.c the fact that circumstances may require the client to retain a solicitor or other person who is authorised to conduct litigation at short notice and possibly during the case.
Having accepted licensed access instructions, you decide it would be in the interests of the client that a professional client/intermediary, what should you do?
If at any stage you, being instructed by a licensed access client, consider it in the interests of the lay client or the interests of justice that a solicitor or other person who is authorised to conduct litigation or some other appropriate intermediary (as the case may be) be instructed either together with you or in your place:
.1 you must forthwith advise the licensed access client in writing to instruct a solicitor or other person who is authorised to conduct litigation or other appropriate intermediary (as the case may be); and
.2 unless a solicitor or other person who is authorised to conduct litigation or other appropriate intermediary (as the case may be) is instructed as soon as reasonably practicable thereafter you must cease to act and must return any instructions.
What should you do where you believe the licensed access client has failed to comply with their license?
If at any stage you, being instructed by a licensed access client, consider that there are SUBSTANTIAL GROUNDS for believing that the licensed access client has in some significant respect failed to comply with the terms of the Licence granted by the Bar Standards Board you must forthwith report the facts to the Bar Standards Board.
This does not apply to those in Schedule 1 of the rules (professional associations, like the Royal Society for Engineers) or Schedule 2 (Ombudsmans)
What should you do re a case record for licensed access clients?
Having accepted instructions from a licensed access client, you must keep a case record which sets out:
.1 the date of receipt of the instructions, the name of the licensed access client, the name of the case, and any requirements of the licensed access client as to time limits;
.2 the date on which the instructions were accepted;
.3 the dates of subsequent instructions, of the despatch of advices and other written work, of conferences and of telephone conversations; and
.4 when agreed, the fee.