7) UNIT 2 - Industrial Action

Question 1

all forms of industrial action will reduce the ___________ of a business

Answer 1

Productivity

Question 2

name and describe the types of industrial action

Answer 2

• strike: when employee refuses to enter work place
• work to contract/rule: only carry out the specific terms in contract and no more
• overtime ban: refuse to work overtime
• sit in: enter the workplace but refuse to undertake any duties
• go slow: enter the workplace but carry out duties at a disruptively slow rate

Question 3

Describe 4 negative impacts/implications of industrial action

Answer 3

• production is stopped or slowed down - less products/service, poor customer satisfaction
• sales are lost - loss of profits and market shares
• reputation of the business is damaged - less customers and unattractive as an employer
• relationship between employees and employer strained - increased absenteeism, turnover, reduced punctuality

Question 4

Describe 1 positive impact of industrial action

Answer 4

better working conditions as employers are forced to review their current situation