4) UNIT 2 - Training and Development Flashcards

1
Q

what is induction training

A

when staff will be invited to a course which intends to:

  • make them more aware of what is expected in the tasks they are expected to perform
  • allow them to quickly develop an awareness of the organisation’s policy and practices
  • allow them to become familiar with their surroundings.
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2
Q

list the 5 activities that could be included in an induction training

A
  • welcome and intro by HR manager
  • security procedures within the firm
  • issue of passwords for IT systems
  • tour of firm
  • introduction to fellow collegues
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3
Q

what is on the job training?

A

training done while the candidate works and is usually managed by an experienced member of the team

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4
Q

give 2 advantages of on the job training

A
  • get first hand experience of what the job entails
  • cheaper
  • more productivity for the business as employees are not away from the work place
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5
Q

give 3 disadvantages of on the job training

A
  • could be detrimental on customer satisfaction as it may inconvenience them
  • may be challenging to employee to handle learning and working
  • bad habits from trainer could be passed to employee
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6
Q

what is off the job traning

A

training done outside outside of the working environment or business
e.g. college

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7
Q

give 3 advantages of off the job training

A
  • uses specialist teacher/trainers so employee receives expert training
  • employee can focus solely on learning - doesn’t have the distraction of working too
  • gain a recognised qualification
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8
Q

give 2 disadvantages of off the job training

A
  • expensive - teachers/colleges

* person is no longer in the workplace reducing the organisation productivity

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9
Q

describe the drawbacks/costs of training to an employer

A
  • training costs are high

* working time and output are lost when staff take part in training

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10
Q

list 7 benefits to the employer of training

A
  • increases staff efficiency as they become faster
  • more flexibility as they can carry out a range of tasks
  • better motivation and morale as staff have the ability to do their job well
  • improves image of organisation
  • better staff retention
  • organisation becomes more attractive as an employer so recruitment is more successful - attract talented and ambitious candidates
  • upskilling current work force so no need to recruitment - expensive
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11
Q

list 3 benefits to employees of training

A
  • can result in opportunities for promotion
  • increase salary/career advancement
  • learning can be directly related to practical use in their job
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12
Q

what is a work based qualification

A

enables employees to gain qualifications whilst working. Often through apprenticeship programmes

e.g accountancy (deloitte)

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13
Q

benefits of work based qualifications/ apprenticeships?

A
  • study towards a qualification whilst still earning a salary
  • gaining practical skills and experience whilst still studying
  • good if an individual cannot afford the cost of university
  • does not require time away from the work place
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14
Q

what is a VLE

A

an electronic learning system that stimulates a classroom

may contain support content like lectures, notes, powerpoints

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15
Q

what are 3 advantages of VLE’s to the employer

A
  • less time spent away from work place by employees increases productivity
  • travel costs eliminated as employees can access the VLE anywhere providing internet
  • Employee does not need to be sent away to colleges - save money on expensive training courses
  • development of employee improves chances of career progression which improves motivation and retention
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16
Q

what are the 4 advantages of VLE’s to the employee

A
  • increased flexibility as VLE can be accessed at any time with internet e.g. commuting to work
  • can learn at their own pace and return back to material as many times as they want
  • social space allows employees to interact with other learner if they have queries
  • improves chances of career progression
17
Q

describe 2 disadvantages of VLE’s

A
  • reluctant employees - prefer traditional method of learning
  • technical problems - no internet or network is down, cannot access VLE