7. Public interaction - marketing & research Flashcards

1
Q

What is meant by technology-push?

A

New technological advances or innovations in materials that lead to the creation of new fashion products

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2
Q

Give 3 examples of technology-push?

A

Smart textiles
- fabrics that can change colour based on temperature

3D printing
- allows for creative & unique production for items such as shoes and accessories

Sustainable materials
- bio-fabricated textiles (lab-grown fabrics) which offer new eco friendly options that designs may adopt before their is widespread consumer demand

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3
Q

What is meant by market-pull?

A

New products or trends that are developed in response to consumer preferences, needs or societal trends.

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4
Q

What are designers responses to market-pull?

A

They create products to meet those needs

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5
Q

Give 3 examples of market-pull?

A

Fast fashion
- e.g. brands like Zara & H&M= companies that respond to consumer demand for affordable, trendy clothing
- create new collections based on what is trending in the market

Sustainable fashion
- growing consumer demand for eco-friendly and ethically produced fashion has led to rise of sustainable materials and ethical manufacturing processes
- e.g. designers & manufacturers create products made from organic cotton, recycled fabrics, etc

Athleisure
- clothing designed for both exercise and casual wear
- respond to consumer preferences for comfort and functionality in everyday fashion

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6
Q

What is the difference between Technology-push and Market-pull?
What are both driven by?

A

Technology-push is driven by technology and materials WHILST Market-pull is driven by consumer demands or social trends

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7
Q

What’s an example of a product in the fashion industry that has gone through both Technology-push and Market-pull?

A

Levis 501s

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8
Q

What’s an enterprise?

A

A business that sells products or services to make a profit

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9
Q

Examples of fashion & textiles enterprises

A
  • new start-up companies (e.g. fashion graduates)
  • project businesses set up by celebrities in collaboration with other businesses
  • community projects for recycling, customising and mending clothing (e.g. co-ops= businesses owned by their members)
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10
Q

What is marketing?
- What do products need to be? (3 things)
- What do shoppers need to be made aware of?
- what needs to happen to sales data?

A

Developing a product so that it appeals to the target market

  • At the right price and readily available
  • Advertised to create demand
  • new products
  • They need to be analysed as part of market research to direct product development
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11
Q

Where are advertising & promotion found?

A
  • social media (e.g. Instagram & TikTok)
  • online pop-up adverts
  • promotional events
  • media adverts (newspapers, TV, radio)
  • shop-front displays
  • display boards
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12
Q

What is meant by brand identity?

A

The distinctive and memorable style, ethos and values of a business

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13
Q

What’s an example of a brand with an impactful brand identity?

A

Patagonia

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14
Q

Describe fashion cycles (4 steps)
- give a real life example

A
  1. New fashion initially worn by a few trendsetters (e.g. celebrities)
  2. It then becomes increasingly popular for a period of time
  3. it reaches a peak of fashion
  4. It then starts declining and then disappearing
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15
Q

Describe the fashion cycle of skinny jeans:
- 1950s
- 1970s
- 1980s
- 2000s
- 2010
- 2020

A

1950s: slim fitting jeans
cigarette jeans= slim & straight silhouette which resembles a cigarette
- made popular by counterculture icons like Elvis Presley
- not as tight as the skinny jeans
- historians say this is where the trend initially picks up its Rock’n’Roll association
- also famous women like Marilyn Monroe & Audrey Hepburn seen in slim-fit trousers

1970s: bell-bottoms & flare jeans
- wider leg jeans became more popular as “wider legs were more decorative”

1980s:
- Jean manufactures start to introduce stretch fabric which can blend into natural fibres= get the material that felt like wool, silk or cotton against the body but it had stretch
- means that jeans got tighter while still feeling comfortable
- skinny jeans had comeback but now associated with the punks (another counterculture movement)

2000s: skinny jeans
- celebrity culture goes into overdrive during the noughties which lead to their widespread adoption in mainstream fashion
- Hedi Slimane (creative director of Dior Homme at the time) known as the skinny jeans guru
- he managed to make his skinny aesthetic desirable by blending it with the world of pop and music (e.g. Kate moss wore his tight pieces along with others)
- rock bands still wore tighter fitting jeans (liked the skinny, unbranded look)

2010s:
- became a staple in many people’s wardrobes for both men and women
- skinny jeans became the ultimate norm
- they took over the trouser markets

2020:
- body positivity movement & pandemic contributed to fall of the skinny jeans
- now roomier denim is the trend
- Gen z wear baggier styles like mom-jeans and wide leg jeans come into fashion due
- escalated by social media
- was bound to happen anyway due to trend cycles

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16
Q

What 3 things does a businesses have to do to be successful?
- what is this process called?
- how do a business communicate their products? what does it show?
- how is this reinforced?
- what must a product do to in order for them to make repeat purchases?

A

ATTRACT customers
ENGAGE with them
& get them to BUY products

  • this is known as marketing
  • by participating in advertising and promotional activities= shows what the business is offering
  • reinforced through contact with potential shoppers
  • satisfy their needs
17
Q

In sales & marketing what is meant by ‘fad’? (give an example)

A

A fad product is introduced into a store, quickly rises to best seller than almost immediately declines and is unlikely to reappear
e.g. leg warmer - popular in the 80s

18
Q

In sales & marketing what is meant by ‘classic’? (give an example)

A

A standard product is introduced into stores slowly, moves up to a top seller then quickly declines, but unlike fad may reappear in later years
e.g. wool-button up cardigans= worn every year but never seem to go out of fashion & trench coats

19
Q

In sales & marketing what is meant by ‘standard’? (give an example)

A

A classic product is introduced into a store, slowly increases and declines at an average rate but never drops off the scale completely. Its top selling point is lower than a fad but keeps on selling.
e.g. flared trousers called ‘flares’= have lasted over several years during the 70s but then declines however are starting to pick up again over the past decades

20
Q

What are the 4 P’s?
- briefly describe them

A
  1. Promotion
    - e.g. window displays, carrier bags, magazines, buses, in store promotions
  2. Price
    - e.g. price of product, price of overheads like employees rent and bills, price of delivery
  3. Place
    - e.g. location of shop (big city/small village), place in shop where product is kept like the window display for more popular styles, customer service
  4. Product
    - e.g. what is being sold, its packaging, Is the brand a product that the consumer is buying into?
21
Q

Why is market research carried out?

A

To identify the opportunities to develop a product that will meet the requirements of consumers and be attractive to buy

22
Q

What is meant by brand identity?
- what are the values and style of the brand seen?
- what 2 do they convey to the consumer?
- give an example of a brand with an impactful brand identity?

A

A set of principles guiding the business or company
- in the product design
1. How they conduct their business
2. How they publicise it
- Patagonia

23
Q

Customer identification:
What things (5) must you find out about the customers?

A
  • age
  • gender
  • location
  • interest
  • lifestyle
24
Q

What do larger companies do to build up a customer profile?

A

Surveys & Questionnaires

25
Q

What is modern technology used for in marketing?
(2 main things)

A
  1. Collect data to make customer profiles
  2. Build up information about customer shopping
26
Q

What does labelling products do? (2 things)
- give 2 examples of brands that label their clothes in a visible way

A

Identifies the product brand and promotes the business
- e.g. Superdry & Levis

27
Q

Why is product packaging important?

A
  • protects product on its journey from manufacturer to consumer
  • provides an opportunity to promote the product and business