7 - Interface Visual Design, Interaction Design, Error Management

Question 1

What can be done to make a system’s architecture and navigation clear and intuitive?

Answer 1

Use a simple layout, make logical groupings, use wayfinding breadcrumbs

Question 2

How can interaction be made clear and intuitive?

Answer 2

Use feedforward, feedback, and affordances

Question 3

What is the 3-click rule?

Answer 3

Rule that states that a website should be designed to allow the user to find ant information with no more than 3 mouse clicks

Question 4

What fault was found with the 3-click rule?

Answer 4

That a user’s frustration does not stem from the number of clicks, but rather from the failure to find the desired information

Question 5

What is the takeaway from the 3-click rule?

Answer 5

Sites should be organized in such a way that allows the user to find the information they want (reduce the gulf of evaluation)

Question 6

What is breadcrumb navigation?

Answer 6

A feature that tells the user exactly what pages they’ve been on and how they have ended up where they are.

Question 7

What is a site map?

Answer 7

A way of presenting a website’s structure (like a table of contents)

Question 8

What is tree navigation?

Answer 8

A type of menu that displays the subcategories under the major categories

Question 9

Why do users fail?

Answer 9

The design did not aid them in succeeding, the error management design was insufficient

Question 10

True or False: Good error management feedback blames the user.

Answer 10

False, it does not blame the user, it offers potential solutions