7. Getting the job done

Question 1

Making inquiries on the telephone

Answer 1

A: I’d like to inquiries about the brochures we ordered a few week ago
B: Oh, yes, your brochures. We just started printing them today

Question 2

Phan biet I’d like va I want

Answer 2

• I’d like: Lich su (voi cap tren, nguoi moi gap) va soft feeling
• I want: Than thiet (nguoi ngang cap, cap duoi hoac ban be, gia dinh) va strong feeling

Question 3

Reporting about work

Answer 3

A: Have you found about those brochures yet, Kanjana?
B: Certainly, sir. They said they had problems with the supply of paper
A: When did they say they would be able to deliver the order?
B: They promised us that the brochures would be here next Monday, sir
Dung thi qua khu de bao cao cong viec: They said, they told me, they promised that, he asked me/us, she wanted to know + Menh de qua khu