3. Instructions form the manager Flashcards
Could you please hold my calls this morning? I will be very busy
Yes, of course, sir.
And could you send some of our brochures to Mr. Minh from the Canh hotel. He’s a good friend of mine
Well, actually, we’re all out of brochures, sir.
Can you order some right away, Kanjana? It’s quite important
Certainly, sir. I’ll do it right away
Could I have the Olympia report now?
I’m afraid Miss Sopa is still working on it, sir. She should be finished with it in about an hour
Hmm, I see. Can you get it to me right away when it’s ready.
Yes, of course, sir.
Oh, by the way, sir. I’ve got an appointment with my doctor at five this afternoon
Yes, of course, Kanjana
Would you mind if I leave a little earlier today?
Ok.
Yêu cầu ai đó làm gì
- Rất trang trọng: Would you mind + signing this report? – Bạn có phiền….
- Trang trọng: Do you mind + signing this report? – Bạn có phiền khi …
- Khá thân mật: Could you sign this report? – Bạn có thể…
- Thân mật: Can you sign this report? Bạn có thể
Xác nhận bạn có thể làm gì theo cách trang trọng
- Rất trong trọng. Yes, of course. I’ll sign it right away
- Trang trọng: Certainly, I’ll do it right away
- Khá thân mật: Sure, Just a moment/Here you are
Cáo lỗi bạn không thể làm gì
- Rất Trang trọng: Well, actually, I’d like to read it first
- Trang trọng: I’m afraid that I don’t know where it is
- Thân mật: Sorry, but
Xin phép ai làm gì
Trang trọng: Would you mind if + clause? Do you mind if + clause? Is it all right if I use your telephone…?
Trung bình: May I use your telephone?
Thân mật: Could I/Can I have a look at your report?
Cho phép ai làm gì
- Trang trọng: Please do/Certainly
- Trung bình: Yes, of course/Sure, here you are
Không cho phép, nêu lí do
- Trang trọng: I’m afraid that/I’d rather you didn’t, it’s out of order/there’s a lot of work
- Thân mật: Well, actually, No/ I’m sorry, but I can’t find it
