6. SOCIAL INFLUENCE Flashcards
Define social influence
process whereby attitudes and behaviour are influenced by the real or implied presence of other people
define norms
attitudinal and behavioural uniformalities that define group membership and differentiate between groups
what are references significant for?
psychologically significant for out behaviour/attitudes
what does it mean to be a part of a membership groups
we belong to due to some objective external criterion
what are the three types of social influence?
compliance
obedience
conformity
define compliance
superficial, public, and transitory change in behaviour and expressed attitudes in response to requests, coercion, or group influence
what is power?
the capacity to influence others while resisting their attempts to influence
what is the basis of compliance?
powers
what are strategies of compliance?
ingratiation, reciprocity, multiple requests
what are sources of power that people can access to persuade others
reward power coercive power informational power expert power legitimate power referent power
reward power
the ability to give or promise rewards for compliance
coercive power
the ability to give or threaten punishment for non-compliance
informational
the target’s belief that the influencer has more information than oneself
expert power
the target’s belief that the influencer has generally greater expertise and knowledge than oneself
legitimate power
the target’s belief that the influencer is authorised by a recognised power structure to command and make decisions
referent power
Referent power refers to the ability of a leader to influence a follower because of the follower’s loyalty, respect, friendship, admiration, affection, or a desire to gain approval.
what did Milgram theoretically base his studies on?
Asch’s (1951) conformity study
response to WWII behaviour (Holocaust)
what was the method of Milgram’s study?
males recruited from advertisement
became ‘teacher’ -> administered shocks
instructed to continue shocks even if learner in pain
how big were shocks were Milgram’s participants to provide?
between 15 - 450 volts
what is the question of interest of Milgram’s experiment?
would participant obey instructions even if causing obvious harm to others?
what were the results of Milgram’s experiment?
majority obeyed. 65% of people were obedient right to the very end, going beyond danger: Severe shock into a zone labelled XXX
what did experts on human behaviour predict about Milgram’s experiment
very few normal, psychologically balanced people would obey orders to administer more than a ‘strong’ shock to the ‘incompetent’ learner