6 and 7: legislation and disputes Flashcards

1
Q
A
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2
Q

What is a contract of employement?

A

Assumes self-determining individuals freely entering into a contract

Contract is a contract of service

  • Employee is in “personal service” of the employer
  • Master-servant relationship
  • Employee has degree of independence (can terminate) but remains the subordinate party
  • Is asymmetric in practice since employer sets terms and has resources to enforce them
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3
Q

What does a contract of employment consist of?

A

Contract consists of:

  • Express terms
  • Implied terms (fact, custom, common law, statute)

Evaluation of breach is based on “reasonableness”

  • What a similar employer/employee would have done

Terms and Conditions can be changed

  • Consultation and agreement required
  • If not agree could be grounds for “constructive dismissal”
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4
Q

Name the contents of the employment contract

A

Contents of the employment contract

  • Name and address of employer, employee
  • Job title
  • Date employment began
  • Period of employment
  • Rates of pay
  • Hours of work
  • Holiday, sick pay and notice entitlement
  • Pension rights
  • Grievance, discipline procedure
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5
Q

What are the common law duties of the employer and employee?

A

Common law duties

Employer

  • Provide reasonable opportunity for employee to work, and pay the agreed wages as consideration for the work performed
  • Take reasonable care to ensure that employees are safe at work
  • Treat all employees in a courteous and polite manner

Employee

  • Be ready and willing to work for the employer
  • Offer personal service to employer
  • Take reasonable care in the conduct of their personal service
  • Work in the employer’s time, obey reasonable orders and undertake not to deliberately disrupt the employer’s business
  • Not disclose any trade secrets to the employer’s competitors
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6
Q

What do rights at work depend on?

A

Rights at work will depend on:

  • Statutory rights and
  • Contract of employment

Statutory rights are legal rights based on laws passed on by parliament

The contract of employment cannot take away rights employees have by law

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7
Q

Give some examples of statutory rights

A

Examples of statutory rights

Day 1

Equal pay

No discrimination

Maternity rights

Minimum wage

Working time restrictions

Paid holiday

No unlawful deductions

After service

Written statement of T&C

Notice period

Written reason for dismissal (2y)

Compensation for unfair dismissal (2y)

Lay-off pay (1m)

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8
Q

Give reasons for termination of employment

A

Fair

  • Employee conduct
  • Job redundancy
  • Capability, competence, qualifications
  • Statutory Bar

Summary dismissal (without notice)

  • Theft, fraud, violence

Unfair dismissal

Wrongful dismissal

  • (e.g. breach of contract notice period)

Constructive dismissal

  • (e.g. racial or sexual harassment)

Redundancy

  • Minimum compensation, statutory procedure
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9
Q

Give some examples of Acts to deal with discrimination

A

Discrimination at work

  • Equal pay act
  • Sex discrimination act
  • Race relations Act
  • Disability Discrimination
  • Race relations
  • Employment Equality
  • Gender equality duty
  • EQUALITY ACT 2010
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10
Q

What are the different types of discrimination

A

Direct discrimination

  • Less favourable treatment
  • E.g. denying a woman a promotion on the grounds that she is a woman, a married/single woman, or is pregnant/has children

Discrimination by association

  • With a person possessing a protected characteristic
  • E.g. denying someone a promotion because her mother has had a stroke (and is now disabled)

Perception discrimination

  • Other think an individual possesses a protected characteristic
  • E.g. not allowing someone to represent their company at a conference because they look too young (although they are much older)

Indirect discrimination

  • Disadvantaged by a rule which applies to everyone
  • E.g. height requirements, dress codes, or length of service requirements combined with an upper age limit which may prevent women with children from having sufficient length of service to apply

Harassment

  • Violating dignity, intimidating, hostile, degrading, offensive environment

Third Party Harassment

  • Harassment of employees by non-employees

Victimisation

Bad treatment due to having made or supported a claim

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11
Q

Give some examples of disability actions to be considered

A
  • Making adjustments to premises
  • Allocating some of the disabled person’s duties to another person
  • Transferring him to fill an existing vacancy
  • Altering his working hours
  • Allowing him to be absent during working hours for treatment
  • Training
  • Providing a reader or interpreter
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12
Q

Which factors must be taken into account before making steps to help a disabled person in the workplace?

A

Disability – factors to be taken into account

  • The extent to which taking the step would prevent the effect in question
  • The extent to which it is practicable for the employer to take the step
  • The financial and other costs that would be incurred
  • Extent of employers resources and time
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13
Q

What are the key points of Health and Safety work act

A

An Act to make further provision for securing the

  • health, safety and welfare of persons at work,
  • for protecting others against risks to health or safety
  • For controlling and preventing the unlawful acquisition, possession and use of dangerous substances,
  • and for controlling certain emissions into the atmosphere;
  • To amend the law relating to building regulations
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14
Q

What are the duties of HASAWA

A
  • Employer for employees
  • Employer for people affected by his activities
  • Designers, manufacturers, importers and suppliers for anyone using or maintain their products
  • Every employee for themselves and anyone affected by their work
  • Everyone with respect to damage or misuse of H&S equipment
  • Employers not to charge any employee in respect of H&S provision
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15
Q

What are some important points about implementation of HASAWA?

A

HASAWA – Implementation

Criminal law

  • Failure to comply can lead to imprisonment

Provides a critical interface with EU law on H&S

  • EU regulations implemented under HASAWA

Inspector issue:

  • Improvement notices
  • Prohibition notices
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16
Q

Give a summary of current legislation and regulation

A

Legislation and regulation

  • Much employment legislation seeks to redress the balance of power in the employment relationship
  • Contracts of employment consist of express, implied and statutory components
  • Anti-discrimination law now seeks to promote equality rather than simply to eliminate discrimination
  • The H&S work act 1974 was a new form of enabling legislation which improved flexibility by establishing core principles not specific duties
17
Q

What are the different groups who can be in conflict?

A

Conflict between individuals

Colleagues

  • Clash of personalities
  • Strong differences of opinion over work
  • Overspill from personal issues

Employees and mgmt.

  • Mgmt. style
  • Favouritism
  • Change

Conflict between groups

Teams

  • Rivalry between colleagues
  • Disagreements over a team’s goals
  • Resentment that one or more people are not pulling their weight

Large groups of employees and mgmt.

  • H&S
  • Rates of pay
  • Redundancies
  • Change
  • Lack of proper consultation
18
Q

What are the signs and symptoms of conflict?

A

Signs of conflict

Visible signs

Heated exchanges

Meetings between mgmt. and employees ending in stand off

Symptoms

Dropping motivation

Behavioural changes

Falling productivity

Increase in sickness absences

19
Q

How to respond to conflict

A

Instinctive responses

Fight

Flight

Freeze

Ideal response

Face

20
Q

What is the code of practice for Dispute Resolution

A

Principle – resolve at lowest level of formality

  • Establish the facts of the case
  • Inform the employer/employee of the problem
  • Hold a meeting to discuss the problem
  • Allow the employee to be accompanied
  • Decide on appropriate action
  • Provide employees with an opportunity to appeal
  • Where disciplinary and grievance procedures overlap suspend disciplinary or hold concurrently
21
Q

What are the options for dispute resolution

A

Mediation

Conciliation

Arbitration

23
Q

What are the differences between internal and external mediators?

A

Internal

Knows and understands culture

Potentially less briefing required

Little cost

May not be perceived as impartial

May have baggage

Experience level may be low

External

Comes with little knowledge of organisation

May be a more experienced mediator

Likely to gain trust of parties more readily

Able to provide the organisation with fresh view

Charges for services

25
Q

Explain mediation

A

Mediation

  • Independent or third party
  • No judging – only mediation!
  • Appropriate for conflict involving colleagues of a similar job or grade or between a line manager and their staff
  • Any stage in the conflict
  • To address a range of issues: personality clashes, communication problems, bullying, harassment
  • Should not be used by mgmt. to avoid responsibilities
  • Not suitable for criminal activity
27
Q

Explain conciliation

A

Conciliation (cases related to employment tribunal)

  • Independent and impartial outsider discusses issues in dispute between parties
  • Sometimes separately, sometimes together
  • Aim is a solution both parties can accept
  • No judging!
  • Legally binding
28
Q

Explain arbitration

A

Arbitration

  • Only available for cases involving unfair dismissal or flexible working
  • Parties allow independent and impartial outsider to determine the outcome
  • Differs from conciliation and mediation because arbitrator acts like a judge, making a firm decision
29
Q

Explain what employment tribunals are and consist of?

A

Employment tribunals

  • Part of UK legal system of courts
  • Hear cases involving employment disputes
  • Less formal than other courts, but decisions legally binding
  • Usually a panel of three
    • Judge and two non legal members
  • Witnesses can be required to attend
  • Fee charged to claimant
  • Applications within three months of event/end of employment
  • Need to talk to ACAS first and try conciliation
30
Q

What is the scope for employment tribunals

A
  • Unfair dismissal
  • Constructive dismissal
  • Discrimination
  • Not being allowed to have someone accompany you to a hearing
  • Not being consulted in redundancy situation
  • Breach of contract
  • Equal pay
31
Q

How to prevent future conflict

A
  • Put systems and procedures in place
    • Establish formal procedures
    • Explain plans
    • Listen
    • Reward fairly
    • Work safely
  • Develop relationships
    • Value employees
    • Treat fairly
    • Encourage initiative
    • Balance personal and business needs
  • Work together and build trust