5I – Lewin’s Three-step Change Model

Question 1

Lewin’s three step change model

Answer 1

the three stages of this process include unfreezing the business, so the need for change can be identified and communicated to relevant stakeholders, changing the relevant process or practices, and refreezing the business, so the change is adopted and maintained in all areas of the business

Question 2

Unfreeze

Answer 2

the unfreeze step involves moving a business to a state where stakeholders are prepared to undergo change

Question 3

Change

Answer 3

change step involves moving a business towards its desired state

Question 4

Refreeze

Answer 4

the refreeze step involves ensuring a change is sustained within a business for the long term