5.3.4 The benefits and drawbacks of technical change in organisations

Question 1

State:

5 aspects of a business that pose benefits or drawbacks to a business when implementing technical change

Answer 1

5 of:
* Productivity
* Communication
* Security
* Replacing existing products
* Updating or changing processes
* Support for stakeholders
* Costs
* Stakeholder experience
* Company reputation

Question 2

Explain:

How technical change can benefit an organisation’s productivity

Answer 2

• Automate repetitive processes - production, emails, etc.
• Automation allows employees to be useful elsewhere
• Can produce higher quantities with technology making them more consistent and cost-effective
• Improve efficiency and employee satisfaction by providing them with technology

Question 3

Explain:

How automation is beneficial for the productivity of a business

Answer 3

• Automation of repetitive processes
• Automation allows employees to be useful elsewhere
• Automation can reduce prices to remain competitive
• Can improve quality and consistency
• Better flexibility with production capability

Question 4

Explain:

How technical change can benefit an organisation’s communication

Answer 4

• Faster communication w/more potential communication channels available
• More convenient and accessible; can be accessed at any time and is immediately availaible which is more convenient for customers and can mean happier customers and brand loyalty etc.
• Better communication between areas of business meaning easier and quicker collaboration
• Not restricted by location to be able to communicate

Question 5

Explain:

2 drawbacks technical change can have for an organisation’s communication

Answer 5

• Reduce interpersonal relationships, impacting team dynamics and could stop people sharing ideas etc.
• Network failures or poor signals could disrupt meetings and work
• Lose personal touch/impact when meeting with customers digitally

Question 6

Fill The Blank:

Updating or changing ………………. can improve ………………. of production but also has the drawback of taking …………. to implement and adjust to new processes

Answer 6

Processes, Efficiency, Time

Question 7

Fill The Blank:

Technical change can have positive or negative impacts on …………… depending on what it is but there must always be risk management ……………………. for the security of systems and data

Answer 7

Security, Considerations

Question 8

Fill The Blank:

It is essential that stakeholders have confidence in and ………………. any technical change and if so it could lead to further financial backing but could have drawbacks if key stakeholders do not have confidence

Answer 8

Support

Question 9

Fill The Blank:

Technical change is inevitably …………………….. but can provide savings over time with production costs. Cost-benefit ……………….. should be used to assess if it is worth implementing the change

Answer 9

Expensive, Analysis

Question 10

Fill The Blank:

Technical change, can have the benefit to stakeholders (external or internal) of an improved user …………………… but may have the drawback of some stakeholders may not be quick to adapt to changes and therefore not use the service or similar

Answer 10

Experience

Question 11

Fill The Blank:

Technical change can have benefits and drawbacks for the company’s …………………… often dependent on the success of the changes with how ……………………. adopt them and if they are positive for the company however it could be negative, if for example there is a loss of ……….. or system failure

Answer 11

Reputation, Stakeholders, Data