5.3.3 How organisations respond to, prepare for, manage and reinforce change Flashcards
Fill The Blank:
………………………. the digital journey can allow you to understand the impact a change can have on a business and company …………….. and customers
Responding to digital change
Visualising, Culture
Fill The Blank:
Taking ………. by implementing digital technology that improves a service, the ………………… environment, production etc. can lead to success
Responding to digital change
Risks, Working
Fill The Blank:
To ensure that a business stays up to date and doesn’t fall behind competitors it should be ………… and quick to adjust and adopt change
Responding to digital change
Agile
Fill The Blank:
Changes to digital can influence the entire organisation so a digital ………….. can help ensure employees are competent and willing to adapt to the new technologies being implemented
Responding to digital change
Culture
Fill The Blank:
Be …………. during digital change by monitoring the entire process and implementing adaptations if required
Responding to digital change
Preactive
State:
3 key steps in how an organisation can respond to digital change
Responding to digital change
3 of:
* Be agile
* Take risks
* Creating a digital culture
* Visualisation of digital journey
* Being proactive during the process
State:
3 ways that an organisation can prepare for digital change
Preparing for digital change
3 of:
* Choosing the appropriate digital change strategy to meet the goals of the organisation
* Investing in technology
* Convincing the stakeholders
* Using data to enhance the decision making
* Re-evaluating the digital change strategy
Fill The Blank:
Organisations must identify where digital change is ……………… and not invest in digital technology just for the sake of it. They must consider the business’ goals and objective as well as their long term and short term …………. before an assessment to identify what digital technology is needed to achieve these …………….
Preparing for digital change
Needed, Goals, Goals
Fill The Blank:
Organisations must ………… in the technology that best suits their needs.
Preparing for digital change
Invest
State:
3 primary forms of digital technology that can have an impact on the operational functions of organisations
Preparing for digital change
- IoT - operational intelligence
- The cloud - scalability
- Big data analytics - transform large amounts of data into predictive and actionable intelligence
Define:
Operational Intelligence
Preparing for digital change
Data relating to the operational performance of the business that is captured in real time
Fill The Blank:
An organisation must convice …………………… that the identified potential changes with digital technology will have a ………………. impact on how their work, environment etc.
Preparing for digital change
Stakeholders, Positive
Fill The Blank:
Data can be used to provide insights into industry and guide an organisation on what change is necessary and organisations should also always be adapting the digital ……………. as new opportunities arise constantly.
Preparing for digital change
Strategy
State:
3 key concepts that should be considered when managing and reinforcing digital change
Managing and reinforcing digital change
3 of:
* Vision Meetings
* Digital Change Road Maps
* Developing the teams and resource acquisition
* Launching and monitoring
Fill The Blank:
Digital change must be …………………………. to all stakeholders (staff and customers) before it happens to maintain their ……………………….. and make them aware beforehand of any changes that could affect them
Communicated, Confidence
