5.2 - Socialization & Retention Flashcards
socialization allows to:
- promote training to employees
- transmit organizational culture
- develop organization citizenship behaviours
traditional vs current perspective
traditional:
- one way process
- organization has an active role: responsible for transmission of norms + values
current:
members bring set of: values, motivations and expectations
stages of socialization
pre-arrival stage
encounter stage
metamorphosis stage
psychological contract
newcomers + organization seek to adjust one another in a relationship of compromises + mutual concessions
advantages + disadvantages of tutoring for newcomers
+ social support
+ quick access to info
+ use influence of tutor for progression
- excessive dependence
- tutor can be overload
- advice might not be the best
individual responses to socialization practices
rebellion
creative individualism
conformity
rebellion
rejects all values + norms
- termination
- changes the organization
- changes mindset and adopts norms
creative individualism
accepts the basic + vital values (but not all)
- can influence the organization
- organization receives new ideas + attitudes
conformity
accepts all values + norms
- advantageous in short term
- limitations in long term
operant conditioning theory
reinforcing desirable behaviours and ignoring or punishing the unwanted
- tactics used to deal w/ different reactions in socialization
interest in staff retention
varies depending on:
- state of labour market (tight/loose)
- turnover rate
higher w/ high performing key players
advantages + disadvantages of turnover
+ rejuvenation
+ new ideas + experiences
+ control labour costs
+ firing costs are lower
- expensive to replace staff
- loss of valuable resources that the org invested in
- poor market image
turnover analysis
exit interviews
analysis of turnover rates
climate surveys
- to understand why employees are leaving
staff retention strategies
induction programs managing expectations in R&S training + development family friendly HR practices reward management improve quality of line management
improve quality of line management
provide training in supervision
appraise line managers on their supervisory
select people for roles depending on their supervisory capabilities
