2 - HRM Information Systems

Question 1

information systems

Answer 1

monitor + evaluate HRM effectiveness + efficiency

Question 2

need for information systems

Answer 2

innovation/digitisation
integration (converge systems)
simplification
automation
new uses
transition to the cloud

Question 3

examples of information systems for HRM

Answer 3

HR planning
employee database
control issues
compensation + benefits
performance
payroll
training + development

Question 4

evolution of information systems for HRM

Answer 4

shift of focus on:

• administration
• cost reduction
• business value
• strategy

Question 5

hard vs soft indicators

Answer 5

quantity hard: n of days lost, cost to replace employee…

quality soft: employee + supervisors satisfaction…

Question 6

typology of HR indicators

Answer 6

employment
working hours
health + safety
pays + benefits
education + training
working relations
productivity

Question 7

basic sources of info for HRM

Answer 7

1. annual HR report
2. organizational structure/chart
3. job analysis
4. climate diagnosis

Question 8

1. annual HR report

Answer 8

private sector only

contains basic info + annexes (list of workers, overtime report, training…)

Question 9

2. organizational chart

Answer 9

states the organizational unit + function

- gives idea on management philosophy

Question 10

3. job analysis

Answer 10

obtain info about the functions:

• job description (tasks)
• job specification (requirements to perform well)
• performance standards (expected performance + criteria)

Question 11

applications of job analysis

Answer 11

clarify performance standards

identify responsibility borders

identify job objectives

identify criteria for: recruitment + selection & PA

supply basis for: career management + specific programs

Question 12

job enlargement vs job enrichment

Answer 12

enlargement: more tasks, same level of responsibility
enrichment: more responsibility, same tasks

Question 13

4. climate diagnosis

Answer 13

employee’s perceptions of work environment

• impacts performance
• identifies emerging problems

Question 14

human resource audit

Answer 14

improve the effectiveness + efficiency of HR
- allow for: diagnostic + support + demonstrate

1. gather info
2. analyze info
3. verify info
4. assess problems
5. proposals

instruments: annual report, age charts, PA, score boards, flowcharts, social event indicators…

Question 15

social audit

Answer 15

diagnosis of relationship b/w org and internal/external environment

• differs from HR audit by purpose: social responsibility balance