5.1 Flashcards

1
Q

What color ink shall be used to sign all correspondence?
a. Blue
b. Red
c. Black
d. Green

A

a. Blue

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2
Q

What is the maximum allowable time to act on correspondence?
a. 10 working days. Otherwise, an interim response is required.
b. 10 calendar days. Otherwise, an interim response is required.
c. 15 working days. Otherwise, an interim response is required.
d. 15 calendar days. Otherwise, an interim response is required

A

c. 15 working days. Otherwise, an interim response is required.

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3
Q

Which format shall be used for correspondence between state agencies?
a. Email
b. CHP Letterhead
c. CHP 51WP
d. Texting

A

c. CHP 51WP

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4
Q

Which format shall be used for outside of state agencies?
a. Departmental email
b. CHP Letterhead
c. CHP 51WP
d. Block format

A

b. CHP Letterhead

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5
Q

Which office shall be coordinated with for correspondence replying to inquiries from members of the legislature?
a. Office of Special Representative
b. Office of the Commissioner
c. Office of the Governer
d. Office of the Legislature

A

a. Office of Special Representative

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6
Q

What are the two matters in which Field Division Chiefs and Area Commanders are not authorized to correspond?
a. Policy determination and/or changes.
b. Higher levels of command or potential to have significant effect upon the Department, state and/or its employees.
c. Departmental transfers
d. A and B

A

d. A and B - Policy determination and/or changes.
AND Higher levels of command or potential to have significant effect upon the Department, state and/or its employees.

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7
Q

Single paragraph correspondence shall be _________ spaced and multiple paragraph correspondence shall be ­­­­_________ spaced.
a. single/double
b. single/triple
c. double/double
d. none of the above

A

a. single/double

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