5. Socially-Conscious Management

Question 1

Social obligation

Answer 1

when a firm engages in social actions because of its obligation to “meet certain economic and legal responsibilities”

Question 2

Classical view

Answer 2

the view that “management’s only social responsibility is to maximize profits”

Question 3

Social responsiveness

Answer 3

when a firm engages in social actions in respond to some “popular social need”

Question 4

Social responsibility

Answer 4

A business’s intention, “beyond its legal and economic obligations”, to do the right things and act in ways that are “good for society”

Question 5

Social screening

Answer 5

Applying social criteria (screens) to investment decisions

Question 6

Green management

Answer 6

managers consider the impact of their organization on the natural environment

Question 7

How Organizations Go Green

Answer 7

(low-high)

1. Legal (light green) approach
2. Market approach
3. Stakeholder approach
4. Activist/Dark green approach

Question 8

Evaluating Green Management Actions

Answer 8

1. Company-issued reports on environmental performance
2. ISO 9000 (quality management) and ISO 14000 (environmental management) standards
3. Global 100 list of the most sustainable corporations in the world

Question 9

Ethics

Answer 9

principles, values, and beliefs that define right and wrong decisions and behavior

Question 10

Ethics in an International Context

Answer 10

1. Ethical standards are not universal
2. Foreign Corrupt Practices Act
3. United Nations Global Contract

Question 11

Employee Selection

Answer 11

Values-based management: the organization’s values guide employees in the way they do their jobs

Question 12

Code of ethics

Answer 12

a formal statement of an organization’s primary values and the ethical rules it expects its employees to follow

Question 13

Socioeconomic view

Answer 13

management’s social responsibility “goes beyond making profits” to include protecting and improving society’s welfare

Question 14

Light green approach

Answer 14

is doing what is required legally (social obligation)

Question 15

market approach

Answer 15

organizations respond to the environment preferences of their customers (social responsiveness)

Question 16

stakeholder approach

Answer 16

organizations respond to the environment demands of multiple stakeholders (social responsiveness)

Question 17

activist/dark green

Answer 17

respect and preserve the earth and its natural resources (social responsibility)

Question 18

Factors that affect ethnical and unethical behavior include an individual’s level of:

Answer 18

1. moral development
2. individual characteristics
3. structural variables
4. issue intensity

Question 19

stage of moral development

Answer 19

1. preconventional
2. conventional
3. principled

Question 20

individual characteristics

Answer 20

1. values

2. personality variables - ego strength and locus of control

Question 21

structural variables

Answer 21

1. structural design
2. use of goals
3. performance appraisal systems (hệ thống đánh giá hiệu suất)
4. reward allocation procedures (thủ tục phân bổ phần thưởng)

Question 22

issue intensity

Answer 22

1. greatness of harm
2. consensus of wrong
3. probability of harm
4. immediacy of consequences
5. proximity to victims
6. concentration of effect

Question 23

manager can encourage ethnical behavior include:

Answer 23

1. paying attention to employee selection
2. creating an organizational culture that positively influence ethnical behavior
3. having and using a code of ethnics
4. recognizing the important ethical leadership role they play and what they do is far more than what they say
5. making sure that goals and the performance appraisal process don’t reward goal achievement without taking into account how those goals were achieved
6. using ethnics training and independent social audits