5 Human Resources and Organizational Behaviour I

Question 1

Define organization:

Answer 1

Gps of ppl who work interdependently toward some purpose

Question 2

What are coordinated tasks in an org?

Answer 2

Whose job is what, essentially.

Question 3

How is the workforce changing?

Answer 3

Increasing diversity (gender, age, ethnicity, etc. = primary categories; education, work style, etc. = secondary categories)

Question 4

What does increased generational diversity in the workforce mean?

Answer 4

It means that the workforce involves inds of vastly varying ages

Question 5

Number 1 indicator of career success?

Answer 5

Work/life balance

Question 6

By continuously learning new skills, I’m increasing my…

Answer 6

employability

Question 7

What’s human capital?

Answer 7

Knowledge that ppl possess and generate

Question 8

3 parts to the knowledge management process?

Answer 8

1. Knowledge acquisition
2. Knowledge sharing
3. Knowledge use

Question 9

Why is knowledge sharing important?

Answer 9

To preserve organizational capital/intellectual capital

Question 10

Human resource success is determined by…

Answer 10

1. hiring the best employees
2. equipping employees w/ the skills needed to excel
3. compensating employees fairly
4. motivating employees to reach their full potential

Question 11

You find that you have a human resource surplus. What’re your options?

Answer 11

Reassign
Layoff
Terminate
Retire

Question 12

You find that you have a human resource shortage. What’re your options?

Answer 12

Hire
Pay overtime
Subcontract

Question 13

List some ways one can go about external recruitment:

Answer 13

1. advertise in newspapers
2. open houses
3. university recruitment
4. internet ads

Question 14

Why is internal recruitment better than external recruitment?

Answer 14

1. workers are already familiar w/ how the org works (culture, skillset, etc.)
2. managers already know the workers

Question 15

Why isn’t it a good idea for an employer to over-rate the attractiveness of the job and org?

Answer 15

Bc it’s dishonest, and when workers find out they’ve been duped, they’ll want to leave

Question 16

Why’re structured interviews preferred over unstructured ones?

Answer 16

More bias is likely in unstructured interviews

Question 17

What should an interviewee always do in an interview?

Answer 17

Ask questions > shows that you’re engaged in the interview

Question 18

Why should you always take hourly wages as opposed to salaries?

Answer 18

Because you’ll get paid for any extra hours you work

Question 19

What’s the purpose of a probationary period?

Answer 19

For the employer to assess the new employee’s performance

Question 20

Retention strategies are necessary with especially these types of health professionals

Answer 20

Those w/ specialized knowledge