5. antecedent leadership, co-workers, task characteristics

Question 1

leadership (is) OCB

Answer 1

defined and measured by extra-role behaviours of followers

• > going beyond the instrumental task of supervision
• > leaders put extra effort into those being led

Question 2

leadership (is) OCB

-> courtesy characteristics

Answer 2

1. Actively listen to diverse points of view
2. Treat people with dignity and respect
3. Show others how their interest can be realized

Question 3

leadership (is) OCB

-> civic virtue characteristics

Answer 3

1. Take action to protect org. from harm

2. Take a personal interest in others

Question 4

leadership (is) OCB

-> compliance + helping

Answer 4

1. Demonstrate loyalty and pride for organisation -> compliance
2. Express concern for the well-being of group members -> helping

Question 5

leadership (is) OCB

-> behavioural integrity

Answer 5

alignment between words and actions
-> trust and commitment
directly linked to in-role performance and OCB of followers

Question 6

styles + willingness to OCB
-> LMX

2 moderators

Answer 6

relationship managers + subordinates .37-.39

1. individuals: OCB-I > OCB-O
2. cultural differences
   horizontal indivil. > vertical collectivism

Question 7

styles + willingness to OCB
-> authentic

3 mediators

Answer 7

genuine, real, true to personality and spirit .31

1. well-being
2. positive mood
3. trust

Question 8

styles + willingness to OCB
-> servant

5 mediators

Answer 8

main goal = serve .29

1. team potency
2. climate of fairness and justice
3. justice, commitment, self-efficacy
4. service climate
5. invitation, inspiration, affection

Question 9

styles + willingness to OCB

-> ethical

Answer 9

demonstrate + promote normative appropriate conduct .25

1. ethical climate
2. trust
3. psychological safety

Question 10

styles + willingness to OCB

-> contingent reward

Answer 10

specific rewards for expectations .17

Question 11

dark side

Answer 11

• .18 in-role performance
• .22 extra-role performance

-> more negative when asked to evaluate leader + job satisfaction

Question 12

leadership behaviour

-> relationship-oriented

Answer 12

develop mutual trust + cooperation .34

Question 13

relationships with co-workers
-> social exchange theory

+ / -

Answer 13

reciprocate quality relationships by providing more interpersonal citizenship
(+) interpersonal rel. quality, intensity of friendship, group cohesiveness, cooperative group norms
(-) task conflict, social exclusion

Question 14

task characteristics

Answer 14

directly impact OCB
moderate effect on group performance
(+) job autonomy, intrinsically satisfying task, task interdependence
(-) high task demands, task routinization

Question 15

social exchange and reciprocity

Answer 15

followers feel obliged to reciprocate benefits by exerting effort

Question 16

social learning

Answer 16

setting the example

Question 17

leadership behaviour

-> change-oriented

Answer 17

innovative improvements + adaption .23

Question 18

leadership behaviour

-> task-oriented

Answer 18

efficiency in resources and personnel -.16

Question 19

reversed causal effect

Answer 19

personality of follower shapes ability of leader

employee behaviour transform’s leader