5 - 8 Flashcards
(115 cards)
1
Q
According to the article “Why should I bother going back to the office”, is flexibility a way of developing effective workplace?
A
No, it’s no longer a differentiating factor
2
Q
According to the article “Why should I bother going back to the office”, is accommodating a way of developing effective workplace?
A
No, we are in an era of empathy; accommodating is a no-brainer and not a new strategy
3
Q
According to the article “Why should I bother going back to the office”, ________ of employees say that they need more than comany expectations to go back to the office.
A
More than 70%
4
Q
Vrai ou faux. According to the article “Why should I bother going back to the office”, we need to change the way we look at work: from obligation to destination of choice.
A
Vrai
5
Q
Vrai ou faux. According to the article “Why should I bother going back to the office”, we don’t need to change the way we look at work.
A
Faux
6
Q
According to the article “Why should I bother going back to the office”, what is Quiet quitting?
A
- Reverse of going above and beyond
- To do your job, during your work schedule, as per expectation, nothing more
7
Q
According to the article “Why should I bother going back to the office”, effective workplaces are bases on 3 majors pillars. What are they?
A
- Place
- People
- Perception
8
Q
According to the article “Why should I bother going back to the office”, what does transparent communication bring to your employees?
A
- Employees understand why a great project can’t take off
- Be tolerant of delays in new programs
- Defend your position
9
Q
According to the article “Why should I bother going back to the office”, in the pillar Place, more than ____________ has been asked to work from home in _____________.
A
- half of all workers
- the past 3 years
10
Q
According to the article “Why should I bother going back to the office”, what did working from home did? (3 elements)
A
- Created new dynamic in the home
- Changed workers’ habits
- Force them to act differently
11
Q
According to the article “Why should I bother going back to the office”, in the pillar Place, what created new expectation?
A
Working from home
12
Q
According to the article “Why should I bother going back to the office”, in the pillar Place, the ______________ of people working from home have ______________.
A
- dissatisfaction
- grown
13
Q
According to the article “Why should I bother going back to the office”, in the pillar Place, what is the role of a facility manager?
A
Rethink environment to softer transition from home to work
14
Q
According to the article “Why should I bother going back to the office”, in the pillar Place, when does the facility manager rethink the environment?
A
When the dissatisfaction of employees who work from home have grown.
15
Q
According to the article “Why should I bother going back to the office”, in the pillar Place, what are the main reason people want to reintegrate buildingd? (3 elements)
A
- Interaction
- Collaboration
- Proximity with others
16
Q
According to the article “Why should I bother going back to the office”, in the pillar People, since human are full of contradiction, what does the employer needs to be able to do?
A
Employer needs to be able to address as many angles and points of view as possible to create and nurture engagement, all while not wasting money or energy on useless program or initiative
17
Q
According to the article “Why should I bother going back to the office”, in the pillar People how do you know the point of view and all the angle?
A
Survey your staff
18
Q
According to the article “Why should I bother going back to the office”, in the pillar People benefits need to be ________________________.
A
Flexible, modern and configurable
19
Q
Vrai ou faux. According to the article “Why should I bother going back to the office”, in the pillar People, great benefit vary incredibly by age and region.
A
Vrai
20
Q
Vrai ou faux. According to the article “Why should I bother going back to the office”, in the pillar People, great benefit doesn’t vary incredibly by age and region.
A
Faux
21
Q
Vrai ou faux. According to the article “Why should I bother going back to the office”, in the pillar People, great benefit vary incredibly by age and industrie.
A
Faux
22
Q
Vrai ou faux. According to the article “Why should I bother going back to the office”, in the pillar People, employee wants interaction with their workspace.
A
Vrai
23
Q
Vrai ou faux. According to the article “Why should I bother going back to the office”, in the pillar People, employee doesn’t wants interaction with their workspace.
A
Faux
24
Q
According to the article “Why should I bother going back to the office”, in the pillar People, give 7 exemples of interactions employees want to have at their workspace.
A
- Bond with collegues
- Have time to discuss
- Bounce ideas off of one another
- Exchange on a presentation
- Sketch
- Eat
- Get inspired
25
Vrai ou faux. According to the article "Why should I bother going back to the office", in the pillar Perception, effective workplace transcend physical location.
Vrai
26
Vrai ou faux. According to the article "Why should I bother going back to the office", in the pillar Perception, effective workplace does not transcend physical location.
Faux
27
According to the article "Why should I bother going back to the office", in the pillar Perception, what used to bring people together and add a significant difference?
Effective workplace
28
According to the article "Why should I bother going back to the office", in the pillar Perception, what is a key elemeny in employee satisfaction?
Effective workplace
29
According to the article "Why should I bother going back to the office", your perception is your ____________.
reality
30
According to the article "Why should I bother going back to the office", what is the best ally to an employer?
Communication
31
According to the article "Why should I bother going back to the office", what does transparent communication allow to the employer?
Bring employees' view of the world as close to yours as possible, bases on facts and truth
32
According to the article "Why should I bother going back to the office", in the pas three years, we communicated with technologie. It's time to bring back the ______________________.
feeling of sharing information as a collective group
33
According to the article "Why should I bother going back to the office", what benefits can we have from bringing back the feeling of sharing information as a collective group. (2 elements)
1. Improve employee experience
2. Align vision and goals
34
According to the article "Why should I bother going back to the office", since we are bringing back sharing information as a collective group, can we still use technologie? if yes, what kind. (3 elements)
Yes
1. video
2. Broadcats with Q&A
3. Avoid canned question
35
According to the article "Pro bono services for foundation jeunes en tête", what happen on August 31, 2022 (Montreal)?
Sept24 became the Fondation Jeunes en Tête’s official agency
36
According to the article "Pro bono services for foundation jeunes en tête", when did Sept24 became Fondation Jeunes en Têtes official agency?
August 31, 2022 (Montreal)
37
According to the article "Pro bono services for foundation jeunes en tête", what was the task of Sept24 after becoming their official agency?
Overseeing their employer brand mandates
Support Fondation in their yearly recruitment effort to attract spokespersons dedicated to sharing their stories with young men and women across the province
38
According to the article "Pro bono services for foundation jeunes en tête", who is Fondation Jeunes en Tête?
Preventing psychological distress by providing teens, their parent and school staff with online tools and awareness-raising workshops in schools across Quebec
39
According to the article "Pro bono services for foundation jeunes en tête", why did Sept24 chose Fondation Jeunes en Tête?
Important to employee to demystify mental health, especially in light of the pandemic according to Louis Phillipe Péloquin, CEO of sept 24
40
Vrai ou faux. According to the article "Pro bono services for foundation jeunes en tête", the agency pressed pause on all other mandate and focus entirely on Jeunes en Tête?
Vrai
41
Vrai ou faux. According to the article "Pro bono services for foundation jeunes en tête", the agency didn't pressed pause on all other mandate and focus entirely on Jeunes en Tête?
Faux
42
According to the article "Pro bono services for foundation jeunes en tête", what did Sept24 did in one day?
Everyone got involved and the team came up with innovative content and tools
43
According to the article "Pro bono services for foundation jeunes en tête", what did Sept24 after they came up with innovation contents and tools?
Sept24 signs a pro bono agreement to facilitate the recruitment of spokespersons who will educate and equip young men and woman
44
According to the article "Pro bono services for foundation jeunes en tête", why did Sept24 signed a pro bono agreement?
They realized the indispensable nature of its contribution (talking about the foundation)
45
Vrai ou faux. According to the article "Pro bono services for foundation jeunes en tête", the foundation values align with Sept24 values.
Vrai
46
Vrai ou faux. According to the article "Pro bono services for foundation jeunes en tête", the foundation values does not align with Sept24 values.
Faux
47
Vrai ou faux. According to the article "Pro bono services for foundation jeunes en tête", the foundation supports the agency's very essence.
Vrai
48
Vrai ou faux. According to the article "Pro bono services for foundation jeunes en tête", the foundation does not supports the agency's very essence.
Faux
49
According to the article "Pro bono services for foundation jeunes en tête", youth maketing lies ________________________.
At the core of the agency's mission
50
According to the article "Pro bono services for foundation jeunes en tête", the agency came to be after _____________________.
the creation of a network used to coordinate advertising placement in school agenda’s
51
According to the article "Pro bono services for foundation jeunes en tête", what is the first love of sept24?
youth mandate
52
According to the article "Pro bono services for foundation jeunes en tête", Sept24 specialized in what?
HR marketing
53
According to the article "Pro bono services for foundation jeunes en tête", what are the results of the pro bono agreement?
1. Recruit more than 15 spokespersons
2. In all, campaign generated 1.2M impression and over 900 candidature
3. Allowed to select the best spokesperson for the job according to Josiane Babin, HR manager at the Fondation
54
According to the article "Pro bono services for foundation jeunes en tête", what are some facts about Sept24?
1. #1 HR marketing agency in Canada
2. 18 years of experience
3. 3 locations
4. 60 employees
55
According to the article "Pro bono services for foundation jeunes en tête", what is the mission of Sept24?
Change the world by attacking the status quo and remaining utopically_realistic 24/7
56
According to the article "Pro bono services for foundation jeunes en tête", in HR marketing, what is sept24 specialize in and why?
Specialized: employer branding
Why? Knows how to generate attention and engagement when it comes to youth marketing and marketing communication
57
According to the article "Parents and Youtube", what are de 4 tips to help interac with parent?
1. Be relevant at the right time
2. Make sure you're present on Youtube
3. Offer parents solutions that help them keep hands free
4. Give parents an optimal mobile exprerience
58
According to the article "Parents and Youtube", why to we need to be relevent at the right time?
1. Parent aren’t necessarily looking for a specific service of application to meet their daily needs
2. When they crie and open their phone to look for a way to make life easier = sould be their to offer relevant and practical solution
59
According to the article "Parents and Youtube", in addition to having a immense buying power, mother _______________.
watch youtube without moderation
60
According to the article "Parents and Youtube", who choose Youtube to influence their purchasing decisions?
Busy Canadian mothers
61
According to the article "Parents and Youtube", what do mother choose to influence their purchasing decisions?
Youtube
62
According to the article "Parents and Youtube", what % of mother have a smartphone?
84%
63
Vrai ou faux. According to the article "Parents and Youtube", mother appear at the top of the list of Youttube users.
Vrai
64
Vrai ou faux. According to the article "Parents and Youtube", mother don't appear at the top of the list of Youttube users.
Faux
65
According to the article "Parents and Youtube", ________ mothers visit the platform monthly.
9 in 10
66
Vrai ou faux. According to the article "Parents and Youtube", mother visit the plaform monthly more than general population.
Vrai
67
Vrai ou faux. According to the article "Parents and Youtube", mother don't visit the plaform monthly more than general population.
Faux
68
According to the article "Parents and Youtube", what % of mother use Youtube to learn more about a subject or to watch "how-to" videos?
45%
69
According to the article "Parents and Youtube", what % of mother use Youtube to learn more about a new product or service?
34%
70
According to the article "Parents and Youtube", what % of mother use Youtube to learn more about a specific product or service?
33%
71
According to the article "Parents and Youtube", what % of surveyed mother stated that they are active on Youtube?
73%
72
According to the article "Parents and Youtube", what % of surveyed mother are active on Youtube by watching similar video?
46%
73
According to the article "Parents and Youtube", what % of surveyed mother are active on Youtube by liking, rating, reading the comments and leaving a comment on a video?
38%
74
According to the article "Parents and Youtube", what % of surveyed mother are active on Youtube by looking for more information about the subject pesented ?
35%
75
According to the article "Parents and Youtube", what % of surveyed mother are active on Youtube by sharing a video ?
32%
76
According to the article "Parents and Youtube", what % of surveyed mother are active on Youtube by trying to obtain more information about the featured brand ?
28%
77
According to the article "Parents and Youtube", what % of surveyed mother are active on Youtube by subscribing ?
20%
78
According to the article "Parents and Youtube", what is the conclusion in the tips Make sure you're present on Youtube?
When you create content on youtube, think of the mother!
79
According to the article "Parents and Youtube", who can we offer parents solutions that help them keep hands free ?
By helping them to save time and stay organized while they’re running their errands
80
According to the article "Parents and Youtube", why do we need to give parents an optimal mobile experience?
1. Busy parents expect to have fast access to mobile sites, apps and services (because they are on the go doing their shopping or waiting in line)
2. Make sure you offer parents an optimal mobile experience where speed and flow are watch word
81
According to the article "The employee Experience_onboarding_space", what are the 2 competitors?
1. Continuous profit
2. Crisis management that extends from the mass exodus of staff which creates productions problems to reputation management
82
According to the article "The employee Experience_onboarding_space", what revolves around the 2 competitors ?
Revolves around what the employees experience on a daily basis and how they feel about it
83
According to the article "The employee Experience_onboarding_space", according to Business2Community, companies that take time to mobilize their employees through concrete actions surpass their competitor by _______.
202%
84
According to the article "The employee Experience_onboarding_space", employee experience can be felt through ____________ that are critical in terms of ______________.
1. 15 keys moment
2. mobilization
85
According to the article "The employee Experience_onboarding_space", what are 2 exemples of the 15 key moments?
1. Onboarding
2. Integration
The 13 others aspect are divided into many subject
86
Vrai ou faux. According to the article "The employee Experience_onboarding_space", each keys as a different signification for individual.
Vrai
87
Vrai ou faux. According to the article "The employee Experience_onboarding_space", each keys as the same signification for individual.
Faux
88
According to the article "The employee Experience_onboarding_space", since employees want to know where to park, wich door to use.. on there firts day but want a different trainning, what aspect does it bring and how do we do that?
1. Bring an aspect on collective personalization
2. You can do that by creating large programs with unique features by position or persona.
89
According to the article "The employee Experience_onboarding_space", what is the second highly underavalued aspect?
Working environement, human are draw to beautiful thing
90
According to the article "The employee Experience_onboarding_space", why can starbuck sell its coffee at this price?
1. Spaces are pleasant to the eye
2. Their products are well-packaged
3. Murals are inspiring
4. Displays are meticulous
5. Black aprons and large cups make you feel that you are treating yourself to luxury
91
According to the article "The employee Experience_onboarding_space", what did remote work led many companies to consider?
Space reduction and hotelling (employees no longer have assigned offices, but take an available space when they arrive)
92
According to the article "The employee Experience_onboarding_space", employer who offer __________ will be more appreciated than an employer who doesn't.
1. Outdoor table
2. Well-appointed rest areas
3. Open wi-fi
4. Good coffee
93
According to the article "The employee Experience_onboarding_space", more than _________ of workers want to maintain a hybrid work mode, so if you invest in the premises, you don’t have to force your staff to come into the office five days a week.
75%
94
According to the article "The employee Experience_onboarding_space", what is a key of the futur succes in a companie?
Adaptability of organizations
95
According to the article "The employee Experience_onboarding_space", what is the goal the always stay the same?
Rethink things to create a positive employee experience = create a positive feeling and even satisfaction to your staff
96
According to the article "The employee Experience_onboarding_space", what are the result of rethinking things to create a positive employee experience?
1. Mobilization
2. Engagement
3. Pride
4. Retention
5. Productivity
6. Profit
97
Vrai ou faux. According to the article "The employee Experience_onboarding_space", you will never regret investing in your employees.
Vrai
98
Vrai ou faux. According to the article "The employee Experience_onboarding_space", you will regret investing in your employees.
Faux
99
Vrai ou faux. According to the article "The employee Experience_onboarding_space", engaged workforce cannot truly impact drive and revenue.
Faux
100
Vrai ou faux. According to the article "The employee Experience_onboarding_space", engaged workforce can truly impact drive and revenue.
Vrai
101
According to the article "The employee Experience_onboarding_space", organizations with engaged employees __________those with low employee engagement by _________.
1. Outperform
2. 202%
102
According to the article "The employee Experience_onboarding_space", what % of employees that work for companies with financial performance that is significantly above average are moderately or highly engaged.
3/4 (75%)
103
According to the article "The employee Experience_onboarding_space", as of may _______, the _______ of US workers are considered to be engaged in their jobs (_________)
1. 2016
2. 32,7%
3. Gallup
104
According to the article "The employee Experience_onboarding_space", research revealed engaged companies have _______________________ (Kenexa)
five time higher shareholder returns over five years
105
According to the article "The employee Experience_onboarding_space", according to another 2016 Gallup _________________________.
meta-analysis study of over one million employees working for 230 compagnies in 49 different industries, those businesses with employee engagement scores within the top quartile of Gallup’s date base have 70% fewer safety incidents than those in the bottom quartil
106
According to the article "The employee Experience_onboarding_space", a _______ SHRM study found ________of surveyed employees ranked being empowered to ___________ when a problem or opportunity presented itself as an important component of ______________.
1. 2015
32. 70%
3. take action on the job
4. their engagement
107
According to the article "The employee Experience_onboarding_space", according to research conducted by _________, companies with engaged workers have________ net profit margins
1. Tower Perrins
2. 6% higher
108
According to the article "The employee Experience_onboarding_space", what vary from industry to industry and person to person&
Drivers
109
According to the article "The employee Experience_onboarding_space", there are certain factors that affect __________and consequently ___________ in most organizations.
1. employee engagement
2. Employee ROI
110
According to the article "The employee Experience_onboarding_space", what will employees do if they except a reward?
Employee will invest their effort and time in your organization
111
According to the article "The employee Experience_onboarding_space", what kind of culture is created when you are the employer with the most engage employee?
create a well-defined and intentional culture that values:
1. Opinion of all its employees
2. Appreciates their efforts
3. Fosters open communication
112
According to the article "The employee Experience_onboarding_space", what are the 3 tips to start engaging your employee?
1. Listen up
2. Thank them
3. Keep the lines of communication open
113
According to the article "The employee Experience_onboarding_space", what is inclued in the tips listen up?
1. Provide an outlet to share their opinions (amazon discoved listening pays off)
2. ≠ being involved in every high-level decision
3. Allowing employees to give feedback doesn’t just allow them to feel more part of the company
114
According to the article "The employee Experience_onboarding_space", what is inclued in the tips thank them?
1. Thank employees for there contribution
2. Appreciation can be shown through monetary rewards, recognition events and by saying thanks
3. Employee feel appreciated when they understand how their contribution support the goals of their employer
115
According to the article "The employee Experience_onboarding_space", what is inclued in the tips Keep the lines of communication open ?
1. Communicating openly
2. Expressing expectation clearly
3. Encouraging feedback
4. Help employees to feel like they are part of the team
