4.5 Turnover Flashcards
What is involuntary turnover?
org requires employees to leave, often when employee prefers to stay. Leads to Lawsuits, decreased morale, possible violence, negative PR, cost/severance.
Wrongful discharge and at-will employment
A discharge may not violate an implied agreement
Employer had promised job security or the action is inconsistent with company rules
A discharge may not violate public policy
Terminating the employee for refusing to do something unethical or unsafe
What is progressive discipline?
helps documentation – severity increases over time.
What is voluntary turnover?
employees initiate the turnover when org would prefer to keep them.
What is Affective Turnover Theory
- Early theories posited various combos of serial linked attitudes, cognition, behaviors that would lead to turnover.
What is the unfolding model of turnover?
Describes different psychological paths when quitting.
* Shock: jarring event
* Script – pre-existing plan (sometimes more than satisfaction)
* Unfolding Model of Turnover Paths
o Path 1: 1 foot out the door (shock makes plan happen)
o Path 2: Walking off in huff (shock makes quit)
o Path 3: Really got me thinking (shock creates consideration. Ex. Unsolicited job offer that looks better)
o Path 4: I don’t like it here (Low sat causes slow deliberate approach (4a Leave w/o plan, Leave with plan)
What is job embeddedness and does it work?
focuses on accumulated, non-affective, and relatively stable forces that keep employees from leaving job. Kind of.
What are the 3 dimensions of job embeddedness?
Links – formal or informal ties to network
Fit – compatibility / comfort with org & community environment.
Sacrifice – cost of tangible/intangible benefits if you left.
What is a job search and what does it predict?
actions to generate potential job opportunities in other orgs (resumes/job interviews/etc)
Predicts turnover.
Individual’s capability, motivation, and opportunity predict when turnover will happen.
(T/F) Low performers are more likely to leave organization
T, modest relationship. Not stronger because of performance thought about both recent and long tern (blend of “shocks”)
What correlations are there for turnover and individual differences?
o Zero correlation with turnover for GMA, Sex, Race, education
o Larger negative correlations for turnover when married, children, older, more tenure.
What personality factors affect turnover?
o Agreeableness, Conscientiousness, Emotional Stability least likely.
What is hobo syndrome?
reflects individual tendency to move from one job to another. Some people just quit things.
