4330-chapter 5

Question 1

1. Which of the following is NOT a major reason why people act competitively in teams?
   a. Cultural differences.
   b. Personality differences.
   c. Differences in team size.
   d. Differences in organizational rewards.
   e. All of the above reasons are important.

Answer 1

c. Differences in team size.

Question 2

2. Someone who is concerned with both personal success and group success is called a(n):
   a. Competitor
   b. Machiavellian
   c. Individualist
   d. Cooperator

Answer 2

c. Individualist

Question 3

3. Group members who define success, not in terms of their individual goals or the group’s goals, but rather relative to others’ performance are:
   a. Competitors
   b. Machiavellians
   c. Individualists
   d. Cooperators
   e. Extroverts

Answer 3

a. Competitors

Question 4

4. While culture, personality, and the organizational reward system may all encourage competition, the most malleable factor is __________.
   a. Culture.
   b. Personality.
   c. The organizational reward system.
   d. All the above.
   e. A & B.

Answer 4

c. The organizational reward system.

Question 5

5. Competition within a team often hurts performance because competition:
   a. Creates goal confusion among team members.
   b. Reduces communication within a team.
   c. Creates distrust among team members.
   d. All of the above.
   e. None of the above.

Answer 5

d. All of the above.

Question 6

6. Inter-group competition tends to:
   a. Increase prejudices and negative beliefs about the other group.
   b. Make the group more task focused.
   c. Reduce the ability of the group to act creatively.
   d. Increase conflicts between the groups.
   e. All of the above.

Answer 6

e. All of the above.

Question 7

7. Sherif’s (1966) classic study of boys at summer camp showed:
   a. The negative effects of competition.
   b. The positive effects of leadership.
   c. The positive effects of cooperation.
   d. The negative effects of virtual communications.
   e. None of the above.

Answer 7

a. The negative effects of competition.

Question 8

8. Which of the following statements is TRUE?
   a. Individuals are more competitive than groups.
   b. Groups are more competitive than individuals.
   c. Groups and individuals are equally competitive.
   d. The competitiveness of individuals versus groups depends on the type of task.
   e. None of the above.

Answer 8

b. Groups are more competitive than individuals.

Question 9

9. Shortly after a team enters a competition, the team:
   a. Experiences an increase in cohesion.
   b. Experiences an increase in group spirit.
   c. Experiences an increase in productivity.
   d. All of the above.
   e. None of the above.

Answer 9

d. All of the above.

Question 10

10. Competition is useful for teams when:
    a. The competition is about money rather than social rewards.
    b. The competition is with teams in outside organizations.
    c. The competition is within the team rather than with other teams.
    d. The competition is focused on the main goals of the team.
    e. None of the above, competition is never useful for a team.

Answer 10

b. The competition is with teams in outside organizations.

Question 11

11. Which of the following statements about cooperation is FALSE?
    a. Cooperation helps to motivate most team members.
    b. Cooperative situations reduce the performance of high performers.
    c. Cooperation is more important when tasks are complex or ambiguous.
    d. Cooperation encourages team members to help each other.
    e. All of the above are true.

Answer 11

b. Cooperative situations reduce the performance of high performers.

Question 12

12. Too much cooperation within a group can cause problems because:
    a. Cooperative groups can have too much conformity.
    b. It can cause group members to put social relations ahead of task success.
    c. It can lead to Groupthink.
    d. It can lead to unhealthy agreement among group members.
    e. All of the above.

Answer 12

e. All of the above.

Question 13

13. Cooperation is more important when tasks are:
    a. Ambiguous, complex, or changing.
    b. Independent, simple, and routine.
    c. Difficult, static, and independent.
    d. Boring, simple, and physical.
    e. None of the above; the type of task does not affect cooperation.

Answer 13

a. Ambiguous, complex, or changing.

Question 14

14. The Abilene paradox is an example of __________.
    a. Unhealthy leadership.
    b. Unhealthy competition.
    c. Unhealthy agreement.
    d. Healthy disagreement or conflict.
    e. None of the above.

Answer 14

c. Unhealthy agreement.

Question 15

15. Which of the following approaches is NOT useful for encouraging cooperation within a group?
    a. Use structured activities to build trust among group members.
    b. Develop superordinate goals that are accepted by all group members.
    c. When there is a conflict, always act cooperatively.
    d. Respond in-kind to other’s behaviors (i.e., match cooperative actions
    with cooperation).
    e. All of the above approaches are useful.

Answer 15

c. When there is a conflict, always act cooperatively

Question 16

16. One of the arguments against using cooperative rewards is they may encourage ______.
    a. Cooperation.
    b. Distrust.
    c. Cohesion.
    d. Competition.
    e. Social loafing.

Answer 16

e. Social loafing.

Question 17

17. Which of the following is NOT a way to encourage cooperation within a group?
    a. Setting superordinate goals.
    b. Building trust.
    c. Increase competition against other groups.
    d. Building communication.
    e. Develop strategies for negotiating cooperation in the future.

Answer 17

c. Increase competition against other groups.

Question 18

18. Which of the following is NOT a rule for constructive controversy?
    a. Establish openness norms.
    b. Get outside information.
    c. Combine ideas.
    d. Encourage conformity.
    e. Show personal regard.

Answer 18

d. Encourage conformity.

Question 19

19. The most effective strategy for moving from a competitive to a cooperative situation requires members:
    a. Always acting cooperatively.
    b. Always acting competitively.
    c. Start by acting cooperatively then respond in kind to the other person’s move.
    d. Acting cooperatively only if rewarded to do so.
    e. None of the above.

Answer 19

c. Start by acting cooperatively then respond in kind to the other person’s move.

Question 20

20. Which of the following is a way to build trust among members of a virtual team?
    a. Meet face-to-face once in a while.
    b. Prohibit sharing of personal information on social websites.
    c. Ensure only the leader speaks during meetings.
    d. Require team members to share personal photos and information on social websites.
    e. Keep the team as small as possible.

Answer 20

a. Meet face-to-face once in a while.