4.2 Recruitment And Selection

Question 1

Why may a business need to employ more employees

Answer 1

They want to start producing more

They want to start producing different things (diversification)

An employee may have left/been fired

Question 2

Why is it important to hire the right people?

Answer 2

Staff retention will be higher. This means that you won’t need to spend money on recruiting someone else. Also an new employee will start of being less productive because they are getting used to there job

Motivation will be higher which leads to more productive employees and therefore a lower unit cost which might lead to more profit

Products may have a higher quality/better customer service. This effects the brand image and may lead to positive word of mount advertising

Question 3

What is internal and external recruitment

Answer 3

Internal recruitment is when you promote someone who already works for you to fill a position

External recruitment is when you recruit someone who doesn’t work for you to fill a position

Question 4

Why might you use internal recruitment

Answer 4

You know hat there person can do
Won’t need much induction training
Will already know and have relations with co workers

Question 5

How might you recruit someone?

Answer 5

Internally - referral, advertisements on business notice board

Externally - news letter, job centres

Question 6

What are the benefits of external recruitment?

Answer 6

They bring new skills and ideas into the business

You have a wider range of options so you can find the best employee

Question 7

What are the 4 steps of recruitment?

Answer 7

1) business needs a new employee
2) Job description and person specification are made
3) Job is advertised
4) Applications are received

Question 8

What is a job description?

Answer 8

Made up from the job analysis. This document states information about the job.

Question 9

What is a person specification?

Answer 9

A document that states what skills and qualifications are needed by an employee.

Question 10

What might an employee send in to give information about themself?

Answer 10

A CV (curriculum Vitae)

Question 11

How might you select the right person to work from you once you have all of the applications?

Answer 11

CV

Then choose the CV’s that match the Job specification and person specification

Interviews, Psychometric tests, assessment centres

Question 12

What are assessment center?

Why might a business use this?

Answer 12

When you get a candidate to do activity’s.

You may be:

Given a simulation of the job

Psychometric tests

A number of interviews

A role play of the job

Potential employees may find this stressful therefore a business can see how participants react under stress.

Question 13

How do you calculate employee retention?

Answer 13

.

Question 14

What are the disadvantages of having a bad recruitment system?

Answer 14

Higher costs (on average it takes up to £30,000 to replace an employee)

Reduction in quality/customer service

Reduction in your rates of production leading to a higher unit cost which may lead to less profit

Question 15

What is a contract of employment?

Answer 15

A legal agreement between an employee and a business which must be agreed upon the first 2 months of employment

Question 16

What might a contract of employment include?

Answer 16

Normal working hours
Rate of pay
Holidays
Duties at work
Where you work

Question 17

What is full time employment?

Answer 17

When someone works the amount of hours equal to the normal working work normally between 35-40

Question 18

What is part time employment?

Answer 18

When an employee works normal hours but below the normall working week.

Question 19

What is job sharing?

Answer 19

When 2 or more people do one job. They can work on alternate times

Question 20

What is a zero hour contract?

Answer 20

You are u ser the employment of a business but you don’t have any guaranteed hours of work and you are only payed when you are given work.

Question 21

What are the benefits for full time employment?

Answer 21

Employees are more motivated as they have a steady sorce of income

Employees may improve faster and become better at there job if they do it often

Question 22

What are the disadvantages of full time employment?

Answer 22

Employees will be doing nothing if there is no work to be done (if there is a business downturn) but you are still paying them

Question 23

Advantages of part time employment?

Answer 23

Employees may help whilst it is the busiest and will not being payed when it is not busy and when they are not needed

Some businesses may need a specialist to do a few jobs. If they have a part time contract then they won’t be doing nothing after that have done there tasks eg an accountant is only needed for 1 or 2 days of work a week

Employees motivation may increase because they have time to fit in other activity’s such as looking after parents and they have more free time

Employees may be more motivated because they have a steady Sorce of income

Question 24

Disadvantages of part time employment?

Answer 24

Employees may not be that committed to the business this may lead to a reduced staff retention rate and therefore production will decrease leading to a higher unit cost which may lead to less profit

Employees may work more than one job (no loyalty)

Question 25

Advantages of job share?

Answer 25

Work is done faster

Different people with different views will solve problems more creatively/better

Employees may be motivated because it is really flexible.

May lead to increased productivity

Question 26

Disadvantages of job share?

Answer 26

You need to spend money on training multiple people to do one job

Low business loyalty

Question 27

Advantages of a zero hour contract?

Answer 27

No maternity leave

No holiday leave

Don’t need to pay employees if there is no work to be done

Question 28

Disadvantages of zero hour contracts

Answer 28

Employees may not be motivated because they have no steady Sorce of income and they may have a low quality of life. This may lead to lower productivity…

Employees could decide that they don’t want to work when the business needs them

It is unreliable.

There is no loyalty

Question 29

If you are writing an article what might you include?

Answer 29

Title of the job
Info about the business 
Tasks of the job
Hours expected 
Pay rate 
Closing an opening dates for applications

Question 30

What is divercivication?

Answer 30

When a business expands to create new products

Question 31

What may be in a person specification?

Answer 31

Educational qualifications
Vocational or professional qualifications
Ability to work as part of a team
Job experience

Question 32

What is normally in a job description?

Answer 32

The title of the job
The hours and place of work
The main tasks that the job will do
The employees who the person will be responsible for