4.1.7 Manages non-tolerance cases

Question 1

What should you note/investigate when px presents with non-tolerance dispensing cases?

Answer 1

• What the patient is struggling with
• What you decided to adjust/dispense instead based on the concern
• Explain to the patient what you have done and why it should aid in the problem
• See the patient after adaptation period to assess whether it has helped (especially
  if the patient has never tried the alternative before)