1.2.2 Communicates with pxs who have poor or non-verbal communications skills, or those who are confused, reticent or who may mislead

Question 1

How do you communicate with pxs who have poor or non-verbal communication skills, or those who are confused, reticent or who may mislead?

Answer 1

• Makes effective use of body language to support explanation
• Demonstrates awareness of own body language
• Uses appropriate supportive material
  Write a reflective account about how you communicated and completed an eye
  examination with a difficulty such as:
• Being deaf
• Being mute
• Having learning difficulties – the patient is unable to understand what you’re
  doing
• Having dementia