4.1 Organisational Structure

Question 1

Why do businesses use organisational structures?

Answer 1

Businesses use organisational structures to illustrate job roles and responsibilities. Organisational structures show who each employee reports to in their job.

Question 2

How can organisational structure be displayed?

Answer 2

In form of a chart

Question 3

What are the two main types of organisational structure?

Answer 3

Tall (hierarchical) or flat

Question 4

What is an internal organisational structure?

Answer 4

They show who each employee reports to in the organisation, and how the business is managed

Question 5

Why do businesses use an internal organisational structure?

Answer 5

Internal organisational structures are used by businesses to illustrate job roles and responsibilities. They show who each employee reports to in the organisation, and how the business is managed

Question 6

What is span of control?

Answer 6

The number of staff that a manager has responsibility for

Question 7

What is chain of command?

Answer 7

The role by which instructions and communications flow from the top to bottom of a business, explaining who is answerable to whom

Question 8

What is delayering?

Answer 8

A process where a business removes layers of its management to make its structure more flat

Question 9

What is delegation?

Answer 9

A process where tasks are given to members of staff, where often managers give tasks to employees further down the chain of command

Question 10

What are the different job roles and responsibilities throughout a business?