2.1 Technology Flashcards
What are the four functional areas of business?
Business operations, human resources, marketing, finance
What is an intranet?
Communication networks which can only be accessed by an organisations employees
What is ICT and what does it stand for?
Information and communications technology - computing and communications systems a business may use to exchange information with stakeholders
What is an extranet?
Communication network which can be accessed by different organisations
What is an example of information exchanged with stakeholders through ICT?
- Prices and product details (customers)
- resources required (suppliers)
- customer needs and complaints ideas and - suggestions (employees)
What impact does ICT have on a business?
- Employees can work from home connected through the intranet which increases profits due to lowered costs
- Employees working from home may be isolated
- Different ways of collecting, storing and analysing information
- Businesses can collect data which is used to target customers and improve products offered, helping them meet customer needs
- Businesses can provide cloud computing services which allows other businesses to store data on another businesses system cloud computing services can analyse data and identify important trends, which allows the business to adopt changes in their market
What are the benefits of ICT?
Allows the business to reduce costs and improve quality, efficiency, and competitiveness
What are the disadvantages of ICT
- Costs in purchasing technology and training staff how to use it
- May result in redundancy
What is a software robot?
Advanced computer program that can operate a range of administrative activities previously carried out by employees
What is cloud computing?
Delivery of specialist computing services, such as the storage of very large amounts of data, provided by businesses using the internet
What are the uses of ICT?
- Storing data
- Producing business documents
- Designing
- Communication
- Stock control and distribution systems
- computerised production methods
What does e commerce mean?
Electronic commerce - the act of buying or selling a product using an electronic system such as the internet
What does m commerce mean?
mobile commerce - buying or selling products through wireless handheld devices such as phones
What types of sales using electronic systems does e commerce include
- Selling to customers or other businesses using their websites
- Individuals selling to other people directly through websites such as ebay
What products can be bought using e commerce?
- Goods like food and clothing
- Digital products like audio books, music and Tv programmes
- Services like car and home insurance
- Entertainment like festival or flight tickets
