4: Protecting Service Users and Providers Flashcards
What is the Health and Safety at Work Act 1974?
This sets out the key duties and responsibilities of all employers and employees in work settings to maintain fairness
What is the Management of Health and Safety at Work Regulations 1999?
This requires: that risk assessments are completed, that individuals are given the task of managing health at work, that procedures are in place for emergency situations, that training and supervision is provided
What is the Food Safety Act 1990?
This requires that personal hygiene is maintained when working with food, records are kept of where the food is from so it can be traced, and that unsafe foods must be removed, and a report completed
What is the Mental Health Act 1983? (Includes MCA 2005)
The main legislation for compulsory inpatient admission and treatment of people with mental health problems
What is the Manual Handling Operations 1992?
This requires that training on the correct way to handle and move things should be provided, and risks should be eliminated or reduced
What is the RIDDOR 2013?
This requires that procedures are in place to record incidences that result in injury and diseases, and that training should be provided
What is the Data Protection Act 1998?
This states how information should be stored securely, and protects data from misuse as the data is on a need-to-know basis. Personal data must be legally processed and accurate, must be aligned with rights and deleted after use
What is the Equality Act 2010?
This sets out the 9 protected characteristics: age, race, religion, sexuality, gender, gender reassignment, marriage, pregnancy/maternity, disability. These cannot be discriminated against
What is the Mental Capacity Act 2005?
This means that it must be assumed that every adult is capable of making decisions until proven otherwise. If so, decisions must be made in their best interest and not restrictive of their rights
Who needs safeguarding?
Older adults, people with learning or physical disabilities, people with sensory impairments, people with mental conditions, people dependent on carers, vulnerable people, children
What are the 6 types of abuse?
Physical, neglect, financial, sexual, domestic violence, emotional
What is Physical abuse?
Physical abuse is deliberately hurting or injuring someone: hitting, pushing, pinching, scalding, misusing medication, inappropriate restraint, inappropriate physical punishments
What is Neglect?
A lack of care leading to harm; this may include inadequate health care, education, supervision, protection from hazards in the environment, and unmet basic needs such as clothing and food
What is Financial abuse?
A form of abuse when one partner has control over the other’s access to economic resources, which reduces the victim’s capacity to support themselves and they become financially dependent
What is Sexual abuse?
Unwanted sexual activity or behaviour that happens without consent or understanding; this can include physical contact or non-contact sexual activities, such as: indecent exposure, stalking
What is Domestic violence?
Domestic abuse is a pattern of controlling, coercive, threatening, degrading and/or violent behaviour, by a partner or ex-partner
What is Emotional abuse?
Psychological or emotional abuse is harmful behaviour that can cause mental distress; it can involve verbal and non-verbal abuse which can scare, humiliate, threaten and isolate a person
What is a Disclosure and Barring Service (DBS) check?
A way for employers check your criminal record, to help decide whether you are a suitable person to work for them: including suitable to work with children or vulnerable adults
What are the effects of Safeguarding on PIES?
P - protection from injury, ensuring nutrition intake to help physical growth
I - adequate mental stimulation and development
E - reduced anxiety, improved self-esteem
S - up keeping of social relationships, more likely to feel safe in public
(DBS) What is a Standard check?
This is a check of criminal records, which will show details of all spent and unspent convictions, cautions, reprimands and final warnings held on central police records
(DBS) What is an Enhanced check?
This is a check of criminal records, that is a higher tier than the Standard check; this covers the applicant’s entire life and can have more specific information requested
(DBS) What is the Barred List?
This is a list of people who have either failed a prior check or those who have specifically been excluded from being able to work with children or vulnerable people because they may pose a danger to them
What is Hazardous Waste and how do you dispose of it?
Anything that is a source of infection from bacteria or virus (disposed in red bags)
What is Clinical Waste and how do you dispose of it?
Things like used dressing or equipment (disposed in yellow bags)
What is Hygiene Waste and how do you dispose of it?
Things like disposable gloves or scrubs (disposed in yellow-black striped bags)
What is PPE?
Personal Protective Equipment (specifically on your person)
(PPE) What are Masks used for?
To prevent the transmission of airborne pathogens in high-risk settings
(PPE) What are Gloves used for?
To prevent cross-contamination between patients and care providers, and to protect skin from hazardous substances/chemicals
(PPE) What are Goggles used for?
To prevent splash injuries and contamination to eyes
(PPE) What are Hairnets and Caps used for?
To prevent hair falling into foods or open wounds and contaminating it
(PPE) What are Scrubs used for?
To protect clothing and prevent cross-contamination
Define: Infection
When harmful microorganisms (such as bacteria or viruses) enter the body and cause harm
Define: Policy
A written statement that describes what a setting will do in a particular situation
Define: Safeguarding
Actions taken to promote the welfare of service users and protect them from abuse or harm
Define: Safety measure
A particular action taken to ensure safety
Define: Safety procedure
A set process that is followed to ensure safety
Why is Identification of Staff important? (Eg. Lanyards, ID badges)
This is so that unauthorised or dangerous people cannot go into buildings unsupervised and cannot harm vulnerable people. For example, a stranger will not be allowed into a school, but a member of staff will be allowed to enter because they have been identified as safe.
Give some examples of Security measures
- having a reception or admissions desk
- having a fast identification system, like lanyards
- having rules in place to not run
- having signs to allow only authorised people into places
Define: Hazard
Something that has the potential to cause harm to physical well-being through illness or injury
Define: Risk
The likelihood or chance of a hazard causing harm
What are the benefits of staff training for Equipment use?
What are the benefits of staff training for Moving and handling techniques?
This includes staff knowing how to physically move patients, which will ensure that neither the practitioners or the patients are harmed; this will also mean that service users can feel safe because they are being protected from potential harm and abuse
What are the benefits of staff training for First Aid?
This ensures that staff can act quickly in an emergency, which can prolong or save the life of individuals. For example, a carer who can preform CPR and call the ambulance may save their elderly resident’s life.
What are some safety measures that can be taken?
- Not wearing jewellery: bacteria can grow and fester in it as it isn’t cleaned often
- Washing hands regularly:
- Covering wounds:
- Cleaning floors and equipment:
- Using anti-bacterial spray:
