4. Getting Wine to Point of Sale Flashcards

1
Q

Generally, wine sales are split into which 2 categories?

A

Retail -off premises – US

-off trade – UK

Hospitality -on Premises - US

  • on trade - UK
  • HoReCa = HOtels, REstaurants, and CAfes/CAtering
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2
Q

In a ‘Free Market’, what measures do gov’ts put in place to control sale/distribution of alcohol and why (4)?

A

Markets are rarely truly ‘free’:

  • controls on sale & distribution for purpose of tax raising (very lucrative).
  • controls to minimize harmful effect of abuse
  • limit hours can be sold/ min drinking age
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3
Q

What are the key ADVANTAGES of Selling Directly to Retailers (4)?

A
  • no intermediary costs to pay = beneficial for both producer and consumer.
  • producers are free to decide who stocks their wine = better control of brand image/marketing.
  • admin burden is light if only selling to a small number of companies, e.g. only supermarkets.
  • trade fairs/tastings gives producers excellent opportunity to meet many potential clients at once.
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4
Q

What are the key DISADVANTAGES of Selling Directly to Retailers ​(5)?

A
  • larger supermarkets/chains have greater bargaining power over small producers, may dictate how wines are promoted/priced.
  • increased admin burden for producer (collection, transportation, delivery); detracts from time that could be spent in vineyard or winery focusing on product.
  • exporting wine = additional tasks of packaging, labeling, duties/taxes.
  • producer may need to take on full financial risk of wine being damaged during transportation.
  • takes time to build up relationships with retailers and fully understand market = numerous time-consuming + costly visits to market.
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5
Q

Explain the role of a Distributor (2):

AKA (3):

A

A distributor buys wine from a range of producers and sells it to a range of retailers, including HoReCa.

May/may not hold exclusive rights to import/distribute certain products in their market.

aka Importers / Wholesalers / Agents.

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6
Q

Key ADVANTAGES of using a Distributor (7):

PC-BREAK

A
  • ditributors have Knowledge of market, inc. key players, consumer prefs, current trends.
  • ability to introduce producer to Contacts, saving the producer time/money.
  • awareness of retailers’ requirements/Prefs, = more targeted, effective approach.
  • helps with Admin side: contacting logistics co. for collection/transportation/delivery of wine, assumes risk for damaged wine, skilled staff.
  • greater Resources for promotion/marketing, saving the producer time.
  • larger portfolio = greater Exposure of wine, e.g. portfolio tastings.
  • wine Buyers often prefer buying through distributors vs producers = ability to buy many different wines from 1 source.
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7
Q

Key DISADVANTAGES of using a Distributor (4):

A
  • perks come with a price: fee is charged to reach margin = reduced profits for producer; hospitality sales margins usually higher than retail sales.
  • producers may lose control over marketing of wine, distributor’s strategy may not reflect desired brand image = requires clear understanding for both parties.
  • possibility of getting lost within larger portfolio, cannot get undivided attention.
  • producer may be dropped if sales are not sufficient.
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8
Q

Why is it vital for producers to spend time finding the right Distributor (3)?

What can help producers with this process?

A
  • Size matters; larger distributors prefer larger producers, smaller producers may specialize in particular wines, can be beneficial for smaller producers.
  • may be necessary to find multiple distributors if producer has a range of wines, depending on what the distributor specializes in.
  • though this process is costly, appointing the wrong producer can be more problematic in the long run.

HELP: attending trade tastings, getting recommendations from other wineries.

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9
Q

In which market are Joint Ventures particularly important?

What’s the point?

What is necessary for success?

What common form do these take?

A
  • particularly important in price sensitive markets, e.g. UK, for companies trying to looking to save costs.
  • are established at different stages of the supply chain which give greater control & profitability – intermediary costs avoided
  • for success- companies need to be of comparable size

Increasingly common JVs = producer & distributor or large retailers to create a new wine brand.

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10
Q

2 e.g’s of prominent Joint Ventures:

A

e. g. Metzendorff; UK distributor, joint venture of Champagne Bollinger/Fladgate Partnership. Not direct competitors, other companies in portfolio don’t overlap.
e. g. “Viñalba”; new wine brand created through JV of Buckingham Schenk (UK distributor) and Hervé and Diane Joyaux Fabre.

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11
Q

What is the difference between a Merger and an Acquisition?

A

Merger: 2 businesses form a (theoretically) equal partnership to create a new business with greater resources/capabilities than individual businesses had.

Acquisition: aka ‘Takeover’, when one company (usually much larger) buys another company, which then becomes a subsidiary of that company.

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12
Q

Key benefits of Acquisitions (3):

A
  • reduced costs = lower prices due to economies of scale, simplification of supply chain.
  • method of growing business in order to compete in more sectors of chosen markets.
  • for smaller producers being bought = increased investment, large distribution network, new routes to market.
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13
Q

2 e.g’s of wine congomerates getting bigger via Acquisitions:

e.g. of distribution company consolidation:

A

e. g. E&J Gallo purchasing number of smaller producers.
e. g. Jackson Family Wines
e. g. Conviviality w/ Matthew Clark/Bibendum/PLB in UK.

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14
Q

e.g. of how Acquisitions do not always work out well:

What happened (3)?

A

Conviviality in UK.

2016: Conviviality (major UK distributor+several retail chains) acquired Bibendum PLB = UK’s largest wine distributor.
2018: Company was in serious financial difficulty, put into administration.

Various subsidiaries were sold off to new owners C&C Group and Bestway to allow them to continue trading.

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15
Q

e.g. of company OUTSIDE the wine trade acquiring wine brands:

What was a key benefit of this acquisition (2)?

A

2018: Carlryle Group (US Private Equity Firm) purchased Accolade WInes.

Acquisition occured during trade war btw/US and China = tariffs placed on US wines entering China.

However, Australian wines = large part of Accolade brand, benefits of free-trade agreement.

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16
Q

Define the role of a Broker:

What is the key difference between a Broker and a Distributor?

A

A Broker is an independent intermediary that “makes deals happen” without entering into any deals themselves.

Distributor is paid by producer to sell wine on its behalf; brokers represent neither party and make commision (usually 2% but can be 1-5%) based on contract price.

17
Q

What are the key ADVANTAGES of using a Broker (3):

A
  • since brokers have low overhead costs (small office, laptop), they charge smaller fees than distributors (~2% of contract price vs 5-25% of distributor).
  • intimate knowledge of particular, specialized market e.g. bulk or small-production wines.
  • brokers can bring together buyer (e.g. supermarket) and producer (e.g. grower) = saved time and effort. Brokers know what each party is seeking, therefore streamlining the process.
18
Q

Explain the special status of Brokers in Bordeaux (4):

A

aka ‘Courtiers’

have legal status, act as intermediaries btw/chateaux and negociants.

responsibility of ensuring that correct vat(s) of wine are delivered.

Also play a key role in fine wine trade, facilitating deals between buyers and sellers of rare wines.

19
Q

What are the 4 main options for Producers Selling Directly to Consumers?

What is the main PRO/CON of this?

A

Cellar Door Sales

Events

Wine Clubs

Online

PRO- allows producer to take full profit from sale & retain control on marketing

CON- additional admin costs, logistical & staffing costs must be considered.

20
Q

Describe Cellar Door Sales:

What types of customers (2) patronize this, and what are the attractions (2)?

A

could literally be visitors picking up wine from the ‘cellar door’, or much more grandiose operation involving attractive facilities and tour guides of the vineyard/winery.

CUSTOMERS: could be locals coming specifically to pick up wine.

could be wine tourists visiting the region.

ATTRACTIONS: experience of seeing ‘behind the scenes’ / wine tasting before purchasing / tasting of exclusive/reserve wines and pairings.

For foreign tourists, e.g. visitors from Germany to Alsace, wines may be much cheaper, or unavailable in home country.

21
Q

Key ADVANTAGES of Cellar Door Sales (5):

A
  • larger profits (no 3rd party distributor/importer)
  • direct engagement with consumers = allowing guests to taste wines first has shown to increase sales.
  • builds brand awareness and loyalty = especially important for new wineries.
  • increases ‘word of mouth’ marketing; customers who have visited wineries make personal connections, are more likely to buy wine/recommend to friends in the future.
  • excellent opportunity to test new products, get feedback w/out expensive market research.
22
Q

Key DISADVANTAGES of Cellar Door Sales (3):

What are some strategies used by producers to off-set these disadvantages (2)?

A
  • requires having suitable location.
  • requires additional staff to run the joint.
  • takes focus away from other routes to market.

STRATEGIES: set up ‘cellar door’ in nearby town, away from estate, e.g. in Sonoma and Napa.

  • to save $$$ and increase access, set up ‘cellar door’ in nearest largest city, e.g. common for wineries in Columbia Valley, WA to set up cellar doors in Seattle.
23
Q

At what types of events can producers sell directly to consumers?

PROS (1) / CONS (2)?

A

Tasting fairs, wine/food festivals, either held by/in certain regions, e.g. Lodi in CA or Denbies Wine Estate in the UK.

PRO: - attracts a large no. of visitors due to being held in larger towns/cities w/other attractions, e.g. live music, so more attractive for visitors.

CON: - costs producer to exhibit wines; travel, additional staff.

  • competing with other producers for visitors’ attention.
24
Q

Define Wine Clubs:

What are other benefits for members?

A

Club in which members pay a small annual fee for the opportunity to purchase wine at reduced prices for delivery.

Other benefits: access to exclusive wines, free tours, invitations to exclusive tastings + easier access.

25
Q

What are the different forms taken by Wine Clubs (3)?

A
  • more popular in New World wine-producing countries, e.g. USA/Australia.
  • can be operated by all types of estates.
  • in the case of v. presitigous wineries, e.g. Screaming Eagle, wine club may be only way to purchase wines, w/very long waiting lists.
26
Q

PROS (2)/ CONS (3) of Wine Clubs:

A

PROS: - v. useful for marketing purposes; contact with customers via newsletters, websites, blogs, developing ‘word of mouth’ marketing.

  • can give members a feeling of exclusivity (important for cult wines, e.g. Screaming Eagle).

CONS: - additional work; composition of newsletters, sending out offers every 3/6/12 months.

  • logistics of shipping wine, assuming risk of damage/loss means paying for a reliable freight forwarder is essential.
  • bureaucracy of legislation, e.g. 3-tier system in USA, can be onerous to navigate; not all states permit.
27
Q

Key ADVANTAGES of Producer Online Retail (2):

A
  • value of online retail growing consistently, gives many consumers ability to order wine from comfort of own home.
  • no intermediary costs, so cheaper for consumer and more profit for producer.
28
Q

Key DISADVANTAGES of Producer Online Retail (2):

A
  • added costs of delivery (which may be paid for by retailer or consumer).
  • success relies heavily on reliable, easy-to-use and up-to-date website. Though there are packages available for basic sites, producers may want to invest in custom designs to stand out from the crowd and create better branding.