4. Communication Flashcards

1
Q

Communication

A

Exchange of information between 2 parties through symbols and signs.

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2
Q

____ to ____% of managers spend their time communicating.

A

50-90%

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3
Q

3 main functions of communication:
1.
2.
3.

A
  1. Transmission of information.
  2. Coordination of effort.
  3. Shared feelings.
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4
Q

____% communication based on actual words.

A

7%

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5
Q

____% of communication is tone, volume.

A

38%

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6
Q

____% of communication is body language.

A

55%

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7
Q

Information Richness Mediums:

  • High
  • Medium
  • Low
A

High- Face to face, Skype.
Medium- Emails, blogs.
Low- Formal Docs, spreadsheets.

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8
Q

Verbal communication is used to communicate what?

A

Feelings

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9
Q

Written communication is used to communicate what?

A

Ideas/ Facts

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10
Q

KISS Acronym

A

Keep It Simple, Stupid

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11
Q

James Gee

A

To Say, To Do, To Be

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12
Q

Communication Distance

  1. Short
  2. Medium
  3. Long
A
  1. Intimate
  2. Personal
  3. Social
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13
Q

What is the rule fo praise?

A

Praise in public, criticize in private.

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14
Q

Communication is all about _______ meaning.

A

Shared

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15
Q

Devil Terms

A

Terms that in no matter how you say it, it will always be negative (ex. the word terrorist).

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16
Q

Davhar

A

Jewish word meaning “mind and body”.

17
Q

What is the only Lithuanian word in language.

A

“Talk”.

18
Q

3 words which no guide for pronunciation.

A

Sleigh, Way, and Content

19
Q

Shibboleth

A

Jewish word used to distinguish who is Jewish.

20
Q

We can speak any language by the age of ____.

A

Two

21
Q

Juxtaposition: _______ group vs. ________ group.

A

In-group vs. Out-Group