3. Power

Question 1

Power

Answer 1

Ability to influence another person.

Question 2

Remember- power is an ___________!

Answer 2

Ability

Question 3

Influence

Answer 3

Affecting a person’s actions or thought process.

Question 4

Authority

Answer 4

Right to influence another person.

Question 5

There is no correlation between…

Answer 5

Job performance and promotion.

Question 6

Zone of Indifference

Answer 6

The zone in which a person is legitimately open to being influenced without a great deal of thought.

Question 7

Reward Power

Answer 7

Power by rewards and treats.

Question 8

Legitimate Power

Answer 8

Power by authority or rank position.

Question 9

Referent Power

Answer 9

Power by like-ability.

Question 10

Coercive Power

Answer 10

Power by intimidation.

Question 11

Expert Power

Answer 11

Power by knowledge.

Question 12

Managers tend to use which 2 types of power?

Answer 12

Coercive and legitimate.

Question 13

Managers SHOULD use which 2 types of power?

Answer 13

Expert and referent.

Question 14

Power transfers what in an organization?

Answer 14

Skills, knowledge, abilities.

Question 15

Employees _________ what they observe.

Answer 15

Internalize

Question 16

Pfeffers Thoughts on Power:
1. 
2.
3.
4.
5.

Answer 16

1. Be visible.
2. Get noticed.
3. Find out what is important to your boss.
4. Flattery
5. Find out who the most powerful person in the org. is and become friends with them.