4/9 Chapter 4 Business analysis process model Flashcards

1
Q
Which stage of the business analysis process model produces as output, Business Activity Models based upon stakeholder perspectives?
Select one:
1. Evaluate options
2. Define requirements
3. Consider perspectives
4. Analyse needs
A

Consider perspectives

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2
Q
Which is the last stage in Isaken and Treffinger's creative problem solving model?
Select one:
1. Acceptance testing
2. Problem finding
3. Solution finding
4. Acceptance finding
A

Acceptance finding

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3
Q
Which stage of Isaksen and Treffinger's problem solving model is focused on uncovering the complexity of the problem?
Select one:
1. Problem finding
2. Mess finding
3. Data finding
4. Idea finding
A

Mess finding

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4
Q
Which stage of Isaken and Treffinger's model immediately follows problem finding?
Select one:
1. Solution finding
2. Idea finding
3. Data finding
4. Acceptance finding
A

Idea finding

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5
Q
During which stage of the business analysis process model would you consider using the CATWOE technique?
Select one:
1. Consider perspectives
2. Define requirements
3. Investigate situation
4. Analyse needs
A

Consider perspectives

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6
Q
Which of the following techniques would not be used in the 'Investigate situation' stage of the business analysis process model?
Select one:
1. Rich pictures
2. Surveys
3. Use case diagrams
4. Workshops
A

Use case diagrams

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7
Q
Which technique would a business analyst use during the 'consider perspectives' stage of the business analysis process model to analyse stakeholder's perspectives?
Select one:
1. Business process modelling
2. Data modelling
3. Activity analysis
4. CATWOE
A

CATWOE

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8
Q
During which stage of the business analysis process model would a business analyst carry out gap analysis?
Select one:
1. Consider perspectives
2. Analyse needs
3. Evaluate options
4. Define requirements
A

Analyse needs

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9
Q
Which stage precedes 'define requirements' in the busines analysis process model?
Select one:
1. Consider perspectives
2. Evaluate options
3. Investigate situation
4. Analyse needs
A

Evaluate options

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10
Q
What is considered as an input to every stage in the business analysis process model?
Select one:
1. Business context
2. Defined requirements
3. Business constraints
4. Stakeholder analysis
A

Business context

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11
Q
During which stages of the business analysis process model is the business analyst likely to use investigation techniques?
Select one:
1. Investigate situation
2. Define requirements
3. Both of the above
4. Neither of the above
A

Both of the above

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12
Q
System modelling techniques would be used during which stage of the business analysis process model?
Select one:
1. Analyse needs
2. Evaluate options 
3. Define requirements
4. Consider perspectives
A

Define requirements

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13
Q
What stage immediately follows 'data finding' in Isaksen and Treffinger's problem solving model?
Select one:
1. Idea finding
2. Problem finding
3. Solution finding
4. None - it is the last stage
A

Problem finding

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14
Q
Which stage of the business analysis process model is a business case expected as an output?
Select one:
1. Evaluate options
2. Investigate situation
3. Consider perspectives
4. Define requirements
A

Evaluate options

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15
Q
Which stage of Isaken and Treffinger's model might use activity sampling to find supporting information?
Select one:
1. Idea finding
2. Data finding
3. Acceptance finding
4. Mess finding
A

Data finding

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16
Q
Which stage of the business analysis process model produces a list of issues/problems as an output?
Select one:
1. Define requirements
2. Investigate situation
3. Evaluate options
4. Analyse needs
A

Investigate situation

17
Q
Which stage of the business analysis process model focuses on identifying where improvements can be made?
Select one:
1. Investigate situation
2. Analyse needs
3. Evaluate options
4. Consider perspectives
A

Analyse needs

18
Q
Put these stages of Isaksen and Treffinger's creative problem solving model in the correct order ?
a) Data
b) Idea
c) Acceptance
d) Mess
e) Problem
f) Solution
Select one:
1. a, b, c, d, e, f
2. a, c, e, b, d, f
3. d, a, c, b, e, f
4. d, a, e, b. f, c
A

d, a, e, b, f, c

19
Q
What is an input to the 'analyse needs' stage of the busines analysis process model?
Select one:
1. Stakeholder list
2. Selected business option
3. Business case
4. Consensus business activity model
A

Consensus business activity model

20
Q
Which technique would NOT be useful during the 'investigate situation' stage of the business analysis process model?
Select one:
1. Risk and impact analysis
2. Activity sampling and surveys
3. Mind maps and rich pictures
4. Interviews and workshops
A

Risk and impact analysis

21
Q

What is the main focus of the ‘data finding’ stage of Isaken and Treffinger’s problem solving model?
Select one:
1. Uncovering the heart of the problem
2. Gaining an understanding of the complete situation
3. Analysing and modelling data to be stored
4. Analyzing opinions and concerns to identify how this information can be quantified and supporting data obtained

A

Analyzing opinions and concerns to identify how this information can be quantified and supporting data obtained

22
Q
Which technique is used during the 'evaluate options' stage of the business analysis process model?
Select one:
1. Cost/benefit analysis
2. Rich pictures
3. Business activity modelling
4. Gap analysis
A

Cost/benefit analysis

23
Q
Which stage of Isaken and Treffinger's model is concerned with gaining business approval of the solution?
Select one:
1. Idea finding
2. Data finding
3. Solution finding
4. Acceptance finding
A

Acceptance finding

24
Q
Which technique would be relevant during the 'consider perspectives' stage of the business analysis process model?
Select one:
1. Systems modelling
2. Use case modelling
3. Process modelling
4. Business activity modelling
A

Business activity modelling

25
Q
What is an expected input to the 'investigate situation' stage of the business analysis process model?
Select one:
1. Business case
2. Agreed business activity model
3. Documented requirements
4. Terms of reference
A

Terms of reference