4 Flashcards

1
Q

What do you have to do before the start of every flight

A
  • check roster
  • check company email
  • synchronise IDOC, VPOS, and cabin app
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2
Q

What are your mandatory documents to bring to the briefing

A
  • passport
  • all company and aerodrome ID cards issued
  • vaccination card
  • a valid CCA
  • high visibility jacket
  • company iPad
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3
Q

In what two parts is the briefing split

A
  • general and type specific
  • risk,threat and error
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4
Q

General and type specific part:

A
  • allocate crew positions
  • nominate the most appropriately CCM to act as SCCM when procedures require
  • brief about about type or registration specific differences
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5
Q

Risk, threat, error part

A
  • unusual or unique situations that may present a risk or threat to the flight
  • safety trend data
  • changes in safety procedures
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6
Q

Joint briefing consists of:

A
  • flight time
  • weather
  • taxi time
  • de-icing
  • identify chain of command
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7
Q

When must we do a full pre-departure check?

A
  • The first time a cabin crew member board an aeroplane is an operational crew-member
  • after an aeroplane has been left unattended by a crew for any period of time
  • at the commanders discretion
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8
Q

How do we perform the pre-departure checks?

A

With CQRH

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9
Q

What do you check at the pre- departure check?

A
  • safety equipment
  • PA check
  • Doors
  • crew seat
  • lavatories
  • crew rest areas
  • water/waste
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10
Q

How do you pass confirmation of the pre-departure checks?

A
  • via interphone CCM>SCCM
  • “pre departure safety and security checks completed”
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11
Q

What’s the task of 4L

A

4L wil be responsible for communication to SCCM to tell checks are complete

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12
Q

What’s the after boarding call out?

A

Cabin crew boarding complete
SCCM>CCM via PA

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13
Q

What’s the arm slides call-out? And responses?

A

“Cabin crew arm slides”
SCCM>CCM via PA

“Doors 4 slides armed and cross checked”
CCM>SCCM via interphone

“All slides armed and cross checked”
SCCM>FCM via interphone

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14
Q

When do you preform a headcount?

A
  • when instructed by commander
  • when transit pax remain on board
  • when number service provider does not correspond with the number of the load sheet
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15
Q

What’s the correct order of the DEMO?

A
  • exits + floor proximity lights
  • oxygen mask
  • seat belt
  • life jacket
  • safety briefing card
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16
Q

When is the FCC a sterile place

A
  • from engine start to 10.000 ft (top of climb PA or interphone call)
  • from 10.000 ft to engine shut down
17
Q

When is the Cabin sterile?

A
  • from SCM command “cabin crew arm slides “ until completion of confirmation towards SCCM
  • from engine start until CCMs are released from crew seat
  • landing: from seating CCMs until passing of confirmation of slide disarmed
  • during any other phases of flight determinated by commander or SCCM
18
Q

Pax with infant briefing

A

-infant belt / LJ
-turbulence
-decompression
-evacuation

19
Q

How do you brief a blind pax

A
  • tell them nr of seat rows between seat and exit
  • exit door height and width
  • location of LJ (let it feel)
  • check if they can fasten seatbelt
  • explain where the mask will drop from and let them feel the bag
20
Q

How do you brief a deaf pax

A

Offer a copy of the safety PA for the pax to read prior to departure

21
Q

What are the cabin secure check call-outs?

A

“Doors 4 secure”
CCM>SCCM

“Cabin sure”
SCCM>FCM

22
Q

What’s the top of descent (landing in 30 min) call out?

A

“Cabin crew prepare for arrival”
FCM> CCM via PA

23
Q

What’s the severe turbulence call-out?

A

“Cabin crew be seated”
FCM>CCM via PA

24
Q

What’s the OW awareness briefing (WHEN HOW HOW HOW)

A
  • WHEN to open the overwing exit
    ‘Complete stop, command cabin crew evacuate, no fire’
  • HOW to open the exit
    ‘Operation of OW exit, operation of slide’
  • HOW to evacuate
    ‘Attract attention, step on wing and help other pax, redirect pax when evacuated’
  • HOW to block unsafe exits
    ‘Redirect pax’
25
What must be done before opening the door:
- FSB sign off - slides disarmed - knock on the door or visual indication
26
What do you check at the cabin secure check:
- PAX (correct seating) - pax seats (seatbelt) - hand luggage (stowed) - cabin (overhead compartment closed) - lavatories (no pax) - galleys (carts on brakes) - CRA (empty) - cabin crew (seated,secure)
27
What does the silent review mean
A AEROPLANE > doors and equipment B BRACE > brace position C COMMANDS > commands at this exit D DUTIES > duties during emergency
28
What do you need to monitor during flight and when?
Galley / lavatories / FCC / cabin / CRA every 30 minutes
29
When, in case of turbulence do we stop the service
Severe or extreme turbulence, the FSB is switched on as well
30
What do you check in the lavatories every 30 min?
- waste bin flap remains serviceable and waste bin compartment door is closed - TIP - smoke detector has not been tampered with and cover is intact
31
What do you check in the CRA every 30 min?
- no loose items - check for sign of fire/smoke
32
What do you need to check in the cabin every 30 min?
- disruptive pax behaviour - breach of security - pax smoking - pax illness
33
What’s the re/defuelling procedure
CCM- must remain by each pair of doors OPEN- doors must have steps or bridge PA- refuelling is taking place and seat belts to be open ENSURE- exits are free, no smoking sign on, FSB off, FCM notify if hazardous conditions EVACUATION- arm slides and open after checking outside
34
When can you not call the FCC (even in emergency not)
'from start of take off roll till lift off' no calls also no emergency calls.