4

Question 1

What do you have to do before the start of every flight

Answer 1

• check roster
• check company email
• synchronise IDOC, VPOS, and cabin app

Question 2

What are your mandatory documents to bring to the briefing

Answer 2

• passport
• all company and aerodrome ID cards issued
• vaccination card
• a valid CCA
• high visibility jacket
• company iPad

Question 3

In what two parts is the briefing split

Answer 3

• general and type specific
• risk,threat and error

Question 4

General and type specific part:

Answer 4

• allocate crew positions
• nominate the most appropriately CCM to act as SCCM when procedures require
• brief about about type or registration specific differences

Question 5

Risk, threat, error part

Answer 5

• unusual or unique situations that may present a risk or threat to the flight
• safety trend data
• changes in safety procedures

Question 6

Joint briefing consists of:

Answer 6

• flight time
• weather
• taxi time
• de-icing
• identify chain of command

Question 7

When must we do a full pre-departure check?

Answer 7

• The first time a cabin crew member board an aeroplane is an operational crew-member
• after an aeroplane has been left unattended by a crew for any period of time
• at the commanders discretion

Question 8

How do we perform the pre-departure checks?

Answer 8

With CQRH

Question 9

What do you check at the pre- departure check?

Answer 9

• safety equipment
• PA check
• Doors
• crew seat
• lavatories
• crew rest areas
• water/waste

Question 10

How do you pass confirmation of the pre-departure checks?

Answer 10

• via interphone CCM>SCCM
• “pre departure safety and security checks completed”

Question 11

What’s the task of 4L

Answer 11

4L wil be responsible for communication to SCCM to tell checks are complete

Question 12

What’s the after boarding call out?

Answer 12

Cabin crew boarding complete
SCCM>CCM via PA

Question 13

What’s the arm slides call-out? And responses?

Answer 13

“Cabin crew arm slides”
SCCM>CCM via PA

“Doors 4 slides armed and cross checked”
CCM>SCCM via interphone

“All slides armed and cross checked”
SCCM>FCM via interphone

Question 14

When do you preform a headcount?

Answer 14

• when instructed by commander
• when transit pax remain on board
• when number service provider does not correspond with the number of the load sheet

Question 15

What’s the correct order of the DEMO?

Answer 15

• exits + floor proximity lights
• oxygen mask
• seat belt
• life jacket
• safety briefing card

Question 16

When is the FCC a sterile place

Answer 16

• from engine start to 10.000 ft (top of climb PA or interphone call)
• from 10.000 ft to engine shut down

Question 17

When is the Cabin sterile?

Answer 17

• from SCM command “cabin crew arm slides “ until completion of confirmation towards SCCM
• from engine start until CCMs are released from crew seat
• landing: from seating CCMs until passing of confirmation of slide disarmed
• during any other phases of flight determinated by commander or SCCM

Question 18

Pax with infant briefing

Answer 18

-infant belt / LJ
-turbulence
-decompression
-evacuation

Question 19

How do you brief a blind pax

Answer 19

• tell them nr of seat rows between seat and exit
• exit door height and width
• location of LJ (let it feel)
• check if they can fasten seatbelt
• explain where the mask will drop from and let them feel the bag

Question 20

How do you brief a deaf pax

Answer 20

Offer a copy of the safety PA for the pax to read prior to departure

Question 21

What are the cabin secure check call-outs?

Answer 21

“Doors 4 secure”
CCM>SCCM

“Cabin sure”
SCCM>FCM

Question 22

What’s the top of descent (landing in 30 min) call out?

Answer 22

“Cabin crew prepare for arrival”
FCM> CCM via PA

Question 23

What’s the severe turbulence call-out?

Answer 23

“Cabin crew be seated”
FCM>CCM via PA

Question 24

What’s the OW awareness briefing (WHEN HOW HOW HOW)

Answer 24

• WHEN to open the overwing exit
  ‘Complete stop, command cabin crew evacuate, no fire’
• HOW to open the exit
  ‘Operation of OW exit, operation of slide’
• HOW to evacuate
  ‘Attract attention, step on wing and help other pax, redirect pax when evacuated’
• HOW to block unsafe exits
  ‘Redirect pax’

Question 25

What must be done before opening the door:

Answer 25

• FSB sign off
• slides disarmed
• knock on the door or visual indication

Question 26

What do you check at the cabin secure check:

Answer 26

• PAX (correct seating)
• pax seats (seatbelt)
• hand luggage (stowed)
• cabin (overhead compartment closed)
• lavatories (no pax)
• galleys (carts on brakes)
• CRA (empty)
• cabin crew (seated,secure)

Question 27

What does the silent review mean

Answer 27

A AEROPLANE > doors and equipment
B BRACE > brace position
C COMMANDS > commands at this exit
D DUTIES > duties during emergency

Question 28

What do you need to monitor during flight and when?

Answer 28

Galley / lavatories / FCC / cabin / CRA

every 30 minutes

Question 29

When, in case of turbulence do we stop the service

Answer 29

Severe or extreme turbulence, the FSB is switched on as well

Question 30

What do you check in the lavatories every 30 min?

Answer 30

• waste bin flap remains serviceable and waste bin compartment door is closed
• TIP
• smoke detector has not been tampered with and cover is intact

Question 31

What do you check in the CRA every 30 min?

Answer 31

• no loose items
• check for sign of fire/smoke

Question 32

What do you need to check in the cabin every 30 min?

Answer 32

• disruptive pax behaviour
• breach of security
• pax smoking
• pax illness

Question 33

What’s the re/defuelling procedure

Answer 33

CCM- must remain by each pair of doors
OPEN- doors must have steps or bridge
PA- refuelling is taking place and seat belts to be open
ENSURE- exits are free, no smoking sign on, FSB off, FCM notify if hazardous conditions
EVACUATION- arm slides and open after checking outside

Question 34

When can you not call the FCC (even in emergency not)

Answer 34

‘from start of take off roll till lift off’ no calls also no emergency calls.