3rd Edition Chapter 3 Firefighters and the Fire Officer

Question 1

IAFC description of a person who has worked as a managing fire officer for 3 to 5 years, is certified at the NFPA Fire Officer III Level, and has accomplished formal education equivalent to a bachelor’s degree?

Answer 1

Administrative Fire Officer

Question 2

What are the 4 basic tasks that are considered vital according to administrative fire officers?

Answer 2

1. Beginning of shift report
2. Notifications
3. Decision Making
4. Problem Solving

Question 3

Fire officers should provide a prompt and accurate report at the start of the workday. This report is provided from each work location to the battalion or district chief within the first quarter hour of the reporting time. The format of the report may be electronic, paper, or verbal?

Answer 3

Beginning of Shift Report

Question 4

There are four times in a fire fighter’s career when a major change occurs in how the individual relates to the formal fire department organization?

Answer 4

1. When the fire fighter completes the probationary training period
2. When the fire fighter successfully completes a promotional process and starts working as fire company commander.
3. When the fire officer completes another level of training, advances through the promotional process, and starts working as a chief officer
4. When a fire fighter retires

Question 5

In his book Effective Company Command, James O. Page divided the company officer’s duties into three distinct roles?

Answer 5

1. Supervisor
2. Commander
3. Trainer

Question 6

In this role, the fire officer functions as the official representative of the fire chief. That means the fire chief expects that every fire officer will issue orders and directives and conduct business in a way that meets the chief’s objectives?

Answer 6

Supervisor

Question 7

What can the fire officer do that can improve his or her effectiveness in handling an unpopular order?

Answer 7

Determine the story or history behind the order, which would enable the fire officer to put the directive in perspective

Question 8

In this role, the fire officer when operating at the scene of an emergency incident is expected to exercise strong direct supervision over the company members?

Answer 8

Commander

Question 9

The ability of an officer to project an image of being in control of the situation?

Answer 9

Command Presence

Question 10

In this role, the fire officer has the responsibility of making sure the fire fighters under his or her command are confident and competent in their skills?

Answer 10

Trainer

Question 11

James O. Page makes three specific recommendations to help officers train their companies?

Answer 11

1. Develop a personal training library
2. Know the neighborhood
3. Use problem-solving scenarios

Question 12

Every fire officer has an obligation to work effectively with a supervisor. Three activities are necessary to ensure a good working relationship?

Answer 12

1. Keep your supervisor informed
2. Make appropriate decisions at your level of responsibility
3. Consult with your supervisor before making major disciplinary actions or policy changes

Question 13

The complex system of inherent attributes that determine a person’s moral and ethical actions and reactions, including quality of being honest?

Answer 13

Integrity

Question 14

Formal organizations publish their expectations as?

Answer 14

Code of Ethics, Code of Conduct, or a list of Value Statements

Question 15

Decisions and behavior demonstrated by a fire officer that are consistent with the department’s core values, mission statement, and value statements?

Answer 15

Ethical Behavior

Question 16

A fire workforce that reflects differences in terms of age, cultural background, race, religion, sex, and sexual orientation

Answer 16

Diversity

Question 17

Jack W. Gravely is a lawyer, subject-matter expert, and trainer on workplace diversity. He recommends that a fire officer focus on two items when it comes to workplace diversity?

Answer 17

1. Actionable Items

2. Definition of a Hostile Workplace

Question 18

Employee behaviors that require an immediate corrective action by the supervisor?

Answer 18

Actionable Items

Question 19

Unwanted, uninvited, and unwelcome attention and intimacy in a nonreciprocal relationship?

Answer 19

Sexual Harassment

Question 20

The EEOC guidelines state that verbal and physical conduct of a sexual nature is harassment when the following conditions are present?

Answer 20

1. The employee is made to feel that he or she has to endure such treatment to remain employed
2. Whether the employee submits to or rejects such treatment is used when making employment decisions
3. The employee’s work performance is affected
4. An intimidating, hostile, or offensive work environment is present

Question 21

A broad range of situations in which an employee is subject to discrimination in the workplace?

Answer 21

Hostile Work Environment

Question 22

Fire fighters who want to initiate a harassment complaint have a choice of three methods for doing so?

Answer 22

1. Federal Government
2. Local Government
3. Fire Department

Question 23

The fire officer can help maintain an appropriate work environment by encouraging and enforcing acceptable behavior whenever fire fighters are on duty. The fire officer accomplishes this by taking the following steps?

Answer 23

1. Educate the employees on the workplace rules and regulations that define expected behavior
2. Promote the use of “on-duty speech”
3. Be the designated adult