3.6.4 And 5 hr Decisons Flashcards
Employee engagement
Extent to which employees feel passionate about their jobs, are committed to the organisation and put effort into their work
Motivation
Internal and external factors that stimulate desire and energy in people to be continually interested and committed to a job
Financial methods
Organisation uses compensation structure to motivate workers to high performance
Financial methods
Organisation uses compensation structure to motivate workers to high performance
Non financial methods
motivating employees in ways that don’t involve money
What is TAYLORS theory of motivation
close control and supervision of employees
Autocratic style of management
Decisions made my manager
Piece rate payment
McGregor theory X AND Y
Theory x - authoritarian, tight control, depressed culture, no development
Y- developmental, empowering, giving responsibility
Maslows hierarchy of needs
Self actualisation- intelectual needs, fulfilling potential
Esteem- self respect, level of status
Love/ belonging- feeling wanted, part of a team
Safety- safe working environment, job security
Physiological- basic needs eg food and shelter
Herzberg two factor theory
Motivators
Hygiene
Job enrichment and empowerment
What are motivators in HERZBERGS two factor theory
Factors that directly motivate people to work harder
Giving responsibility, recognition for good work, opportunity for promotion
What is Hygiene in HERZBERG two factor theory
(Maintenance)
Factors that can de-motivate if not present
Pay, working conditions, job security
What are motivational theorist views on pay
Taylor of was only theorist to emphasis pay, in particular piece rate, as best way of motivating employees
Maslow and herzberg all felt that non- financial rewards such as team working, empowerment, acted as better incentives for employees to work harder
What are some financial incentives
Wages
Bonus
Performance related pay
What are non-financial incentives
Empowerment
Promotion
Team working
How have developments in technology effected a business
Remote working
Pros
Increases productivity
Cost savings
Helps with recruitment
Cons
Decreased collaboration and communication
Challenge in managing employees
Employee representations
Arises when employees are part of a formal structure for involving them in the decision making process of a business
Trade union
An organised association of workers formed to protect employee rights and interests
Trade union
An organisation association of workers formed to protect their rights and interests
Works council
A group of employees representing a workforce in discussions with there employers
Legal requirements to consult with employees
Proposed redundancy programs
Changes to pension arrangements
Proposed changes to work time arrangements
Good reasons for a formal system of employee representation
Helps create mutual trust
Strengthen both managements and employees understanding of workplace issues
Benefits of employee representation for the employer
-Increased empowerment and motivation
-Employees become more committed to the objectives
- better decision making because employee experience and insights taken into account
Disadvantages of employee representation for the employer
Time consuming
Conflicts may block to essential change
Manager may feel like their authority is being undermined
Main role of trade unions
-Protect and improve the real incomes of their members
-provide or improve job security
Protect workers against issues relating to employment legislation
Better working conditions
