3.6 Managing Change Flashcards
internal causes of change
change in business size
new owner
business reconstructing
external causes of change
changes in market eg new competitor
social change eg. consumer preferences
political change
legal change
factors effecting business change (4)
organisational culture
organisational size
pace of change
resistance to change
employee reasons for being resistant to change
may affect their job security
may not know change is needed
owners reasons for being resistant to change
may disrupt daily operations which could decrease productivity
reluctant to use up personal time/finance
customers reasons for being resistant to change
hesitant to try something new
used to original methods
3 commonly covered hazards by business risk assessments
natural disasters
IT system failures
loss of key staff
