3.6 Managing Change Flashcards

1
Q

Transformational Leadership

A

New leadership is bought in and seek to change

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2
Q

New Ownerhsip

A

If business has been bought or merged with another business

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3
Q

Change in Organisational Size

A

By expanding international

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4
Q

Poor Business Performance

A

Poor sales, low profits, slow expansions

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5
Q

The Markets and External Factors

A

If new entrants to market or changes in market

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6
Q

Scenario Planning

A

Anticipating changes and devising ways of dealing with them

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7
Q

Planning for Risk Mitigation

A

Reducing the severity

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8
Q

Business Continuity

A

Capability to continue acceptabe levels of delivery after

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9
Q

Succession Planning

A

Identify staff within business who could take over leadership role

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10
Q

Identifying Key Risks

A

Natural disasters
IT system failure
Loss of key staff

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11
Q

Degrees of Risk Mitigation

A

Avoidance, acceptant, transference

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12
Q

Change Management

A

Planning implementation of change in mindful way otherwise problems will arise

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13
Q

Resistance to Change

A

When employees try to block intented change

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14
Q

Managing Resistance to Change

A

Woth with employees and understand their concerns

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15
Q

Ways to Reduce Resistance to Change

A
  • training
  • focus of positive aspects
  • design flexibiity so time to adapt
  • involve employees
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16
Q

Employee Perspective to Resistance to Change

A

Defence mechanisms in response to frustration and anger

17
Q

Key Factors in Change

A

Time/ speed
Size of organisation
Organisational structure