3.6 human recoursing.

Question 1

HR objectives

Answer 1

employee engagement. talent development. training. diversity. alignment of values. location of employees.

Question 2

Internal influences on HR objectives

Answer 2

mission. organisational culture.

Question 3

external influences on HR objectives

Answer 3

social changes. economic changes.

Question 4

what’s labour turnover

Answer 4

the frequency employees leave an organisation

Question 5

what is labour retention

Answer 5

extent to which an employer retains its employees

Question 6

labour productivity

Answer 6

amount of goods and services produced by workers in a amount of time

Question 7

influences on organisational design

Answer 7

strategy. environment. technology. size. culture.

Question 8

delegation

Answer 8

giving people assignments to carry out

Question 9

centralisation

Answer 9

decisions are made at the top of the business

Question 10

decentralisation

Answer 10

distributing the power away from the centre of the business

Question 11

financial methods of improving motivation

Answer 11

good wages. bonuses. performance based pay.

Question 12

benefits of a motivated workforce

Answer 12

better efficiency. better morale.

Question 13

trade unions

Answer 13

organisation made up of members made up of workers to advance members