3.3 marketing performance. Flashcards

1
Q

5 different marketing objectives a business may set itself.

A

sales volume, Market size, market share, brand loyalty, sales growth

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2
Q

2 types of primary research

A

interviews and surveys

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3
Q

2 types of secondary research

A

statistical analysis

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4
Q

2 benefits of qualitative data

A

provides depth, allows you to ask questions that cannot be answered with numbers.

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5
Q

2 benefits of quantitative data

A

easy to analyse, consistent precise and reliable.

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6
Q

3 different types of sampling

A

simple random sampling, systematic sampling

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7
Q

what is a strong positive correlation

A

when the value of one variable increases, the other variable increases in a similar fashion.

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8
Q

weak negative correlation

A

one variable increases and the other decreases

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9
Q

confidence interval

A

is the probability that the research findings are correct

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10
Q

extrapolation

A

is the prediction of a future trend based on an identified current trend

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11
Q

4 ways market can be segmented

A

demographic, geographic, psychographic, behavioural

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12
Q

difference between a niche and a mass market

A

niche provides for a small group of people, mass provided on a large scale.

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13
Q

define the marketing mix (the 7’ps)

A

product, price, place, promotion, people, process, physical evidence.

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14
Q

penetration pricing

A

starts low try get as many customers as possible then up the price

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15
Q

price skimming

A

starts of high then gets lower

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16
Q

3 distribution channels

A

direct, indirect and hybrid