3.6 Flashcards

1
Q

Internal causes of change in business

A
  • Introduction of new tech
  • Change in management structure/ leadership style
  • Changes in size through organic growth/ external growth
  • Response to poor performance
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2
Q

External causes of change in business

A
  • Developments in tech
  • Market changes (competitors, new markets, globalisation)
  • Changes in consumer tastes
  • New legislations
  • Changes in workforce
  • Changes in economy
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3
Q

Causes of change

A
  • Changes in organisational size
  • Poor business performance
  • New ownership
  • Transformational leadership
  • External factors
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4
Q

Change management

A

To survive, businesses need to adapt to changing circumstances, economic factors, trends etc.

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5
Q

Factors that impact change

A
  • Organisation culture
  • Size of the organisation
  • Time/speed of change
  • Resistance to change
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6
Q

What is scenerio planning?

A

Looks ahead and thinking about what might happen and start planning for what you might do if a particular scenerio happens

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7
Q

What does scenerio planning include

A
  • Contingency planning
  • Risk assessment
  • Comparing probability with potential financial impacts (decision trees)
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8
Q

Why use scenerio planning?

A
  • Clarifying future uncertainties
  • Identifying risks and opportunities
  • Preparing for eventualities
  • Teaching managers how events transpire, develop and affect the business
  • Understanding causes/effects of change
  • Identifying & analysing how to manage change
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8
Q

Steps to scenerio planning

A

1) Identify possible trends and issues (PESTLE)
2) Build possible scenarios
3) Plan response (develop plan to deal with/react to them)
4) Identify most likely scenarios (risk assessment)
5) Capitalise on scenarios (implementation)

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9
Q

Possible scenarios

A
  • Competitors
  • Trends
  • Supply issues
  • Loss of key personelle
  • Natural disaster
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10
Q

Risk assessment

A

Identifies and evaluates potential risks and plan responses to deal with the impacts of risks if they were to happen

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11
Q

3 categories of risk

A
  • Natural disasters
  • IT system failures
  • Loss of key staff (succession planning)
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12
Q
A
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