3.4 Flashcards

1
Q

Short-termism

A

Quick financial reward
- monthly profit
- weekly sales

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2
Q

Caused of short-termism

A
  • PLCs often under pressure to produce dividends for shareholders
  • Many benefits are based on meeting short term goals
  • Changes in structure of business (mergers/takeovers)
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3
Q

Effects of short-termism on business

A

Management likely to focus on;
- Pursuing growth in sales
- Increasing profit
- Driving unit costs down
- Improving ROCE

-/ - Doesn’t focus on building a sustainable comp adv
- Reluctancy to invest
- May not be best in long-term

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4
Q

How short-termism affects competitiveness

A
  • Pressure for short term profits for shareholders
  • Focus on marketing & sales
  • Not focusing on R&D
  • Becomes hard to be a market leader
  • Hard to keep up with competitors long term
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5
Q

Long-termism

A

Corporate timescales refer to strategy and expectation of when a return on investment will be achieved

  • Incorporates social responsibility
  • Considers ethical behaviour of business in decision making
  • R&D have long term goals
  • Lots of staff development, retention and training
  • Tech investment
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6
Q

Evidence-based decision making

A

Decisions relating to the business based on evidence & data, scientific approach, time-consuming

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7
Q

Subjective decision making

A

Decisions relating to a business based on personal perspectives, feelings & opinions, quick to implement

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8
Q

Corporate culture

A

A business’ culture and their beliefs can guide their practices. Corporate culture could even inform the mission statements or vision statement.

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9
Q

Features of strong culture

A
  • Good communication with employees
  • Have focus on core values
  • Recruitment & training tries to find individuals who best fit the culture of the business
  • Based around history , tradition & founders (usually)
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10
Q

Features of weak culture

A
  • Often leads to failure
  • Exhibit demotivated workforce
  • Inconsistent customer service
  • May be poorly managed
  • Very bureaucratic & lack flexibility to respond to dynamic markets
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11
Q

Power culture

A
  • Central figures that will make all decisions
  • few rules and procedures
  • Competitive attitudes amongst employees to gain power
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12
Q

Role culture

A
  • Decisions made through well-established rules & procedures
  • Power to make decisions comes from job title e.g. marketing director
  • Very bureaucratic culture & may involve lots of paperwork

E.g. civil service

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13
Q

Task culture

A
  • Focus on a project that needs to be completed
  • Power comes from those who can accomplish the task & have the expertise
  • Involves teamwork, team of experts working together

E.g. car design, scientific projects

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14
Q

Person culture

A
  • Grouping of skilled (similarly) people to share expertise & knowledge
  • All work on a client by client basis rather than a project by project basis like task culture

E.g. lawyers, doctors

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15
Q

How is culture formed in a business

A
  • Decisions based on ethos or influences
  • Nature of business and what it sells
  • Degree to which products changed over time
  • Business environment when it started (e.g. war)
  • Recruitment & process of key staff
  • Working hours
  • Attitude to customer service
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16
Q

Stakeholder (internal and external)

A

A party that has an interest in a company and can either affect or be affected by the business

Internal - within organisation
External - outside organisation

17
Q

Business ethics

A

The moral principles, policies, and values that govern the way business’ and individuals engage in business activity

18
Q

Ethical trading policy

A

A code of practice for a business including;
- Commitment in terms of adequate budget
- Checks to ensure all parts of the supply chain are adhering to the policy
- Corrective action to make sure that when problems are identified that action is taken
- Communication to make sure every member of staff is on board with the policy

19
Q
A