3.4.4 Training

Question 1

What are the advantages of training?

Answer 1

> increased productivity.
> dealing with changes in technology makes employees and the business more efficient.
> increased motivation.
> staff retention.
> production of higher quality products.
> good customer service.

Question 2

What is meant by the term “induction training”?

Answer 2

The training given to an employee when they first start a job.

Question 3

What is meant by the term “off-the-job training”?

Answer 3

The training provided to employees outside their place of work.

Question 4

What is meant by the term “on-the-job training”?

Answer 4

The training given to employees in the workplace.

Question 5

What are the advantages of on-the-job training?

Answer 5

> provides precise skills and knowledge required for the business.
cheaper form of training.
cost effective way of improving productivity.
saves time and avoids travel expenses.

Question 6

What are the disadvantages of on-the-job training?

Answer 6

> lost service of employees used to train.

> does not generate new ideas and may be less effective.

Question 7

What are the advantages of off-the-job training?

Answer 7

> fresh new ideas.
more up-to-date knowledge and skills.
motivated employees.
can learn from outside specialists or experts.
no interruptions will occur when training takes place.

Question 8

What are the disadvantages of off-the-job training?

Answer 8

> costly.

> employee may leave after learning new skills to work with other employers.

Question 9

What are the advantages of induction training?

Answer 9

> new employees can become productive as quickly as possible.
avoid costly mistakes.
future recruitment and selection costs can be reduced.
improves motivation.
increase in employee retention.