3.4 Influences On Business Decisions Flashcards

1
Q

What is short termism?

A

Business prioritises short term rather than long term performance

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2
Q

What is long termism?

A

Business prioritises long term rather than short term performance

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3
Q

What are the short termism measures?

A
  • share price
  • revenue growth
  • gross and operating profit
  • unit costs and productivity
  • return on capital employed
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4
Q

What are the long termism measures?

A
  • market share
  • quality
  • innovation
  • brand reputation
  • employee skills and experience
  • social responsibility and sustainability
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5
Q

Why might businesses be concerned with short term performance?

A
  • stock market (investor) focus on latest financial performance
  • reliance on bonuses based on short term performance
  • frequent changes in leadership and strategy (e.g through takeover)
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6
Q

What are the possible indicators of short termism?

A
  • bonuses based on short term objectives
  • low investment into R&D
  • high dividend payments rather then reinvesting profits
  • overuse of takeovers rather than internal growth
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7
Q

What are the subjective based approaches to decision making?

A
  • Based on intuition
  • quick
  • hard to justify for decisions involving significant risk
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8
Q

What are the evidence based approaches to decision making?

A
  • based on data and analysis
  • time consuming and costly no guarantee of correct decision
  • increasingly common and automated supported by big data and data analysis
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9
Q

What is evidence based decision making?

A

Decisions based on analysis and evaluation of evidence and adopting a systematic approach rather than intuition

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10
Q

What is big data?

A

Process of collecting and analysing large data sets from the traditional and digital sources to identify trends and patterns that can be used in decision making

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11
Q

What are the key business applications of big data?

A
  • generating market insights
  • security of business systems is improved
  • more efficient management of capacity
  • better decision making
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12
Q

Reasons for exponential growth for big data?

A
  • logistics → transportation systems etc
  • retail e-commerce data bases
  • user interaction with websites and mobile apps
  • social media apps
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13
Q

What is data mining?

A

Process of analysing data from different perspectives and summarising it into useful information

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14
Q

Benefits of effective data mining?

A
  • identify previously unseen relationships between data sets
  • better predict future trends and behaviours
  • extract value from big data sets
  • generate business actions built on data insights
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15
Q

How does data mining improve competitiveness?

A
  • sales forecasting
  • database marketing
  • market segmentation
  • e commerce basket analysis
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16
Q

What is company culture?

A

The norms and values of a business
Charles handy describes it as the way we do things around here

17
Q

What factors affect culture?

A
  • influence of the leader
  • size and development stage of the business
  • leadership and management style
  • organisational structure, policies and practices
  • external environment
  • working environment
  • attitude of organisation to risk taking and innovation
  • employee reward structures
18
Q

Features of weak culture?

A
  • little alignment with business values
  • inconsistent behaviour
  • a need for existence bureaucracy and procedures
  • demotivated workforce
  • poorly managed
19
Q

Features of strong culture?

A
  • source of competitive advantage
  • clear set of values mission and goals
  • performance orientated
  • encourages suitable risk taking
  • strong internal communication
  • engaged employees
  • better connection between depts and divisions
20
Q

What are handys 4 classes of culture?

A
  • power
  • tasks
  • role
  • person
21
Q

What is power culture?

A
  • control radiates from the centre
  • power is concentrated among few
  • few rules and little bureaucracy
  • swift decisions are possible
  • flat hierarchy
22
Q

What is role culture?

A
  • delegated authorities within a defined structure
  • hierarchical bureaucracy
  • power derives from a persons position
  • little scope for expert power
  • tall hierarchy
  • can’t take as many risks and many layers of senior leadership