3.3.3 Flashcards

1
Q

What is the STP process?

A

-Segment (divide the market into groups/characteristics)
-target (decide who to focus on)
-position the product in the target customers minds

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2
Q

4bases for segmenting the market?

A

-Demographic
-geographic
-income
-behaviour

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3
Q

The 7ps?

A

People
Physical environment
Process
Product
Price
Place promotion

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4
Q

Four influences on the marketing mix

A

-Competitors: rivals behavior can make a business spend more on promotion and customer service
-type of products
-product life cycle
-target market segment

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5
Q

What is the Boston matrix?

A

Compares market growth with market share. Each circular in the matrix represents one product. The size of each circle represents the sales revenue of that product.

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6
Q

How does Boston matrix help a business?

A

Valuable way of showing where a businesses products are positioned in the market.

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7
Q

What are the 4 types in the Boston matrix

A

-Cash cows (low market growth and high market share)
-question marks are what all new products are
-stars have high market growth and high market share
-dogs have low market share and low market growth.

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8
Q

What is price skimming?

A

New products are sold at high prices when they first reach the market.

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9
Q

What is penetration pricing?

A

Launching a product at a low price

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10
Q

What does dynamic pricing aim to do?

A

Aims to increase revenue by changing prices depending on competitors prices and demand.

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11
Q

What is the role of a wholesaler?

A

Buy products cheaply in bulk and sell them on to retailers.

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12
Q

2 different types of distribution channels?

A

Indirect selling:
manufacturer-> consumer

Direct selling through an agent:
Manufacturer->agent-> consumer

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13
Q

What is multichannel distribution?

A

When a business sell to through more than one method Eg online and in store.

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14
Q

Advantages and Disadvantages of using multi channel distribution?

A

-May lead to added costs but allows a business to target a wider market.

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