3.3 Communication

Question 1

What is Communication?

Answer 1

The transmission of a message from a sender to a reciever.

Question 2

What is Written Communication?

Answer 2

Texts, emails and letters

Question 3

What is Verbal Communication?

Answer 3

Telephone and meetings.

Question 4

What is Formal Communication?

Answer 4

Using the official channels within a business.

Question 5

What is Informal Communication?

Answer 5

Communication outside the officials channels within a business.

Question 6

What is a pro and a con of Verbal Communication?

Answer 6

Pro: Can emphasise points and check for understanding, can use a diagram or pictures.
Con: Reciever may disrupt the message, no permenant record, could be expensive.

Question 7

What is a pro and a con of Written Communication?

Answer 7

Pro: There is a record of the conversation, so it can be re-read multiple times.
Con: It may get lost or may take a while for someone to respond.

Question 8

What is a pro and a con of Social Media?

Answer 8

Pro: There is a huge number of users