3.2 Organisational charts and different ways of working

Question 1

Organisation chart

Answer 1

Shows the internal structure of an organisation

Question 2

Types of organisational charts (8p)

Answer 2

• Hierarchy
• Subordinate
  -Accountability
• Span of control
• Delegation
• Line manager
• Chain of command
• Bureaucracy

Question 3

Levels/layers

Answer 3

• the number of levels can count within an organisation

Question 4

Hierarchy (2p)

Answer 4

• Heir rank = higher pay, more power
• Lower rank = lower pay, less power

Question 5

Subordinate (2p)

Answer 5

• The employees below you who you are responsible for
• can be anyone below you

Question 6

Accountability

Answer 6

-Being responsible and ultimately the one in control

Question 7

Span of control (2p)

Answer 7

• The number of people who are directly below you
• Is always a number

Question 8

Delegation

Answer 8

• Passing on tasks or responsibilities to people lower down in the organisation

Question 9

Line manager

Answer 9

The person you report to

Question 10

Chain of command (2p)

Answer 10

• The way decisions and instructions are made and passed down the levels
• It is the communication route in the organisation

Question 11

Bureaucracy

Answer 11

• Barriers which prevent work from being done quickly or slows down decision process
• More prevalent in a heirachachal structure

Question 12

Delayering

Answer 12

the traditional way to achieve a flatter structure and remove levels of hierarchy

Question 13

Advantages of delayering (3p)

Answer 13

• Opportunities for better delegation as motivation as more authority passed down the hierarchy
• Improved communication within the business as messages have to pass through less layers
• It can reduce cost as fewer (expensive) managers needed

Question 14

Disadvantages of delayering (3p)

Answer 14

• Can have a negative impact on motivation
• A period of disruption may occur as people take on new responsibilities and fufill new roles
• Danger of increasing workload on the remaining managers

Question 15

Types of span of control (2p)

Answer 15

• narrow
• wide

Question 16

Benefit of narrow span of control

Answer 16

Less workers so communication is quicker

Question 17

Disadvantages of narrow span of control (2p)

Answer 17

• Not much delegation as there are less workers
• More work for staff to do as there are less workers

Question 18

Advantage of wide span of control

Answer 18

• Manager has lots of people to delegate to which means managers have less work to do

Question 19

Disadvantage of wide span of control

Answer 19

Slow communication as there are more workers