3 Project Manager Role Flashcards
The message receiver restates what’s
been said to fully understand and confirm
the message and it provides an
opportunity for the sender to clarify the
message if needed.
active listening
begins with problem definition. Problem definition is the ability to discern between the cause and effect of the problem. Root-cause analysis looks beyond the immediate symptoms to the cause of the symptoms—which then affords opportunities for solutions.
active problem solving
The project manager refuses to act, get
involved, or make decisions.
avoiding power
The leader is motivating, has high energy, and inspires the team through strong convictions about what’s possible and what the team can achieve. Positive thinking and a can-do mentality are characteristics of this leader.
charismatic leadership
The project manager has deep skills and
experience in a discipline (for example,
years of working in IT helps an IT project
manager better manage IT projects).
expert power
The project manager aims to gain favor
with the project team and stakeholders
through flattery.
ingratiating power
The individual has power and control of
the data gathering and distribution of
information.
informational power
The leader is a hybrid of transactional, transformational, and charismatic leaders. Wants the team to act, is excited and inspired about the project work, yet still holds the team accountable for their results.
interactional leadership
The project manager can make the team
and stakeholders feel guilty to gain
compliance in the project.
guilt-based power
It´s about aligning, motivating, and inspiring the project team members to do the right thing, build trust, think creatively, and to challenge the status quo.
leadership
The leader takes a “hands-off” approach
to the project. This means the project
team makes decisions, takes initiative in
the actions, and creates goals. While this
approach can provide autonomy, it can
make the leader appear absent when it
comes to project decisions.
laissez-faire leadership
Utilizes positional power to
maintain, administrate, control, and focus
on getting things done without
challenging the status quo of the project
and organization.
management
Based on the audience and the message
being sent, the media should be in
alignment with the message.
media selection
Meetings are forms of communication. How the meeting is led, managed, and controlled all influence the message being delivered. Agendas, minutes, and order are mandatory for effective communications within a meeting.
meeting management
The project manager has a warm
personality that others like.
personal or charismatic power